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Not seeing a payroll item when entering prior payroll totals

SOLVEDby QuickBooksQuickBooks Online Payroll1599Updated 5 days ago

Find out why and what to do if a payroll item is missing as you enter prior payroll in QuickBooks Online Payroll.

When setting up payroll and entering company or employee prior payroll totals, pay types, deductions, and taxes listed should match those that you had in your prior payroll solution.

If you are not seeing a specific pay type, deduction, or tax item listed as you enter company or employee prior payroll totals, here are some possible reasons:

The pay type, deduction, or tax item needs to be added

  • If you need to add or change a pay type, deduction, or tax on an employee, select Cancel on the prior payroll totals page and return to the employee’s profile to make your changes.

You have more than one work location

The payroll tax might have a different name

  • Some payroll tax items have different names. For example:
    • Social Security and Medicare may be listed as FICA
    • Federal Withholding may be listed as Federal Income Tax or FIT
    • State Withholding may be listed as State Income Tax or SIT

Need more info about entering in prior payroll in QuickBooks Online Payroll? Find out more about Setting up a prior payroll in QuickBooks Online Payroll.

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