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Connect and use the PickPack app with QuickBooks Commerce

SOLVEDby QuickBooksUpdated November 15, 2022
QuickBooks Commerce is no longer available for purchase as a stand-alone product.
The features referred to in this article are only relevant for customers who still have QuickBooks Commerce bundled with their QuickBooks Online subscription.
If you want to learn more about e-commerce accounting features that are part of QuickBooks Online, check out Accounting for e-commerce FAQ.

Learn how to connect and use the PickPack app with QuickBooks Commerce.

PickPack app works with QuickBooks Commerce to help your warehouse team. It provides access to pending orders for assembly and fulfillment.

Connect the PickPack app with QuickBooks Commerce

Before you can use the PickPack app, you need to connect it with QuickBooks Commerce. Here's how.

  1. Sign to QuickBooks Commerce.
  2. Go to the Browse Apps tab.
  3. Select the PickPack app from the list of apps.
  4. Select Get app, then select Authorize to connect with your QuickBooks Commerce account.
  5. Read the message on the window, then select I understand.
  6. (Optional) Connect a barcode scanner to your device.

Pick, pack, and fulfill sales orders with the PickPack app

Now that you’ve connected the PickPack app, here’s how to pick, pack, and fulfill sales orders.

Step 1: Pick a sales order

  1. On the PickPack app, select the location where you’d like to pick and pack your sales orders.
  2. Select the sales order you want to pick in the To Pick tab.
  3. Select Generate Pick List.
  4. Pick the variants required for each sales order. To incrementally pick the total number, scan variants with a barcode scanner, or manually update the quantity.
    Note: To adjust the quantity of the items, select ✎ Change.
  5. Select Confirm. This creates a shipment in QuickBooks Commerce.
  6. Check the pick list summary, then select Go Back to List.

Step 2: Pack a sales order

  1. Select the To Pack tab.
  2. Select the sales order you want to pack and the variants required.
  3. To incrementally pack the total number, scan variants with a barcode scanner, or manually update the quantity.
    Note: To adjust the quantity of the items, select ✎ Change.
  4. Select Confirm. The shipment status is now Packed.
  5. Check the pack list summary, then select Go Back to List.

Step 3: Fulfill a sales order

  1. In QuickBooks Commerce, go to Sales Orders, then select Shipments.
  2. Select the shipment, then select Mark as Shipped.

Shipping or fulfillment process depends on whether you ship manually, use a third-party logistics (3PL) provider, or shipping solutions like ShipStation and Fulfillment by Amazon (FBA).

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