Learn how to pick, pack, and fulfill sales orders in your QuickBooks Commerce.
|QuickBooks Commerce is no longer available for purchase as a stand-alone product.|
The features referred to in this article are only relevant for customers who still have QuickBooks Commerce bundled with their QuickBooks Online subscription.
If you want to learn more about e-commerce accounting features that are part of QuickBooks Online, check out Accounting for e-commerce FAQ.
In QuickBooks Commerce, you can edit the statuses of a sales order. This gives you a better overview of the items ordered by a customer. Here's how.
Step 1: Pick a sales order
Step 2: Pack a sales order
You can only pack a Sales Order if its state is Finalized. Sales Orders that come into QuickBooks Commerce from a sales channel integration will automatically be in a Finalized state.
Step 3: Fulfill a sales order
Your shipping/fulfillment process will vary depending on whether or not you do so manually or use a shipping solution like ShipStation, Amazon FBA, or a 3PL provider.
Manage sales orders with the PickPack app
You can also use the PickPack app to manage your sales orders.