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Change the account for a product or service item in QuickBooks Online

SOLVEDby QuickBooks251Updated 1 day ago

Learn how to change the income account for any of your product or service items in QuickBooks Online.

You may need to use a different income account for your product or service item and make sure your company has an accurate record of your transactions.

Change the income account for your items

  1. Go to Settings ⚙ and select Products and services.
  2. Find the item and select Edit.
  3. From the Income account▼ dropdown, choose the account you want to use.
    Note: Can't see the account? Make sure the account's detail type is Sales of Product Income.
  4. Select Save and close.

Note: You can only change the account for an item one at a time.

To update past transactions

For service and non-inventory items, select the Also update this account in historical transactions checkbox after step. This updates all transactions that use the item.

For inventory items, the checkbox doesn’t appear. This is because inventory items track quantities on hand using First In, First Out (FIFO). FIFO affects your assets and Cost of Sale (COS) differently from service and non-inventory items.

Note: When you change the income account for inventory items, it also affects prior transactions. If you don't want to update past transactions, create a new item with the correct income account and use it to replace the old item.

  1. Add a new inventory item. Make sure to select the correct income account.
  2. Go to the Sales menu, then select Invoices.
  3. Select the invoice you want to update.
  4. By the old inventory item, select Delete Trash can.
  5. Add the new inventory item, and enter the corresponding quantity.
  6. Select Save

Do this for every past transaction you want to update. 

If past transactions aren't updating, change the income account then switch it back to the correct one.

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