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Learn about restrictions on transactions imported from QuickBooks Commerce

SOLVEDby QuickBooksQuickBooks Online4Updated November 01, 2022
QuickBooks Commerce is no longer available for purchase as a stand-alone product.
The features referred to in this article are only relevant for customers who still have QuickBooks Commerce bundled with their QuickBooks Online subscription.
If you want to learn more about e-commerce accounting features that are part of QuickBooks Online, check out Accounting for e-commerce FAQ.

Learn about the restrictions when you update items, customers, vendors, and transactions in QuickBooks Online companies connected to QuickBooks Commerce.

To keep your data accurate and consistent, there are some restrictions when you edit transactions imported from QuickBooks Commerce in QuickBooks Online. We want you to use QuickBooks Commerce to run your day-to-day operations and feel confident that your data gets shared with QuickBooks Online.

Note: Your data can only move from QuickBooks Commerce to QuickBooks Online. To avoid errors, make your changes in QuickBooks Commerce.

What QuickBooks Commerce transactions can’t I edit in QuickBooks Online?

These restrictions apply to all QuickBooks Online companies connected to QuickBooks Commerce:

  • You can't edit items, customers, vendors, invoices, bills, and journal entries created and imported from QuickBooks Commerce. 
  • You can't use items, vendors, and customers imported from QuickBooks Commerce in the following transactions:
    • Invoices
    • Estimates
    • Sales receipts
    • Bills
    • Purchase orders
    • Journal entries
    • Delayed charges
    • Delayed credit

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