About US State Sales Tax and Mailchimp

Mailchimp collects US sales tax in compliance with state and local regulations. If your state requires companies like Mailchimp to collect tax, you’ll see tax on your billing estimates and receipts.

In this article, you'll learn about US sales tax and how eligible organizations can request tax exemption.

This article is provided as a resource, but it’s not tax advice. If you have questions about your specific tax requirements, we recommend that you consult a local tax professional.

Things to know

Here are some things to know.

• All Mailchimp products and services are subject to tax.
• Tax is not included in Mailchimp’s advertised prices. You’ll see tax calculated before you complete any purchase, and you’ll see tax calculated in your billing estimate on the account overview page.
• On your receipt, you’ll find Mailchimp’s US Tax ID and links to our W-9 and US Residency Certificate.

How state sales tax works in Mailchimp

Sales tax requirements for software services like Mailchimp vary from state to state. If a state recognizes any of our products as taxable, we’re required to collect sales tax. Mailchimp determines your location based on the primary contact address saved in your account, and collects tax accordingly. Any tax that we collect is ultimately reported and paid to your local tax authority.

Request tax exemption

Some nonprofit and government organizations may be exempt from sales tax. If you believe your organization qualifies for tax exemption, you'll need to provide the documentation required by your state. Each state has its own requirements for proof of tax exemption.

Scan and email completed required forms to us at UStax@mailchimp.com. Use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username in the body of the email.

If the documentation for your state has a "seller" or "merchant" section, use this information.

Business name: The Rocket Science Group LLC, DBA Mailchimp
Address: 405 N Angier Ave NE, Atlanta, GA 30308

• If you currently receive Mailchimp's nonprofit discount, we can’t automatically exempt you from paying sales tax without the proper documentation.
• Most states don't accept your 501(c) letter from the IRS as proof of exemption.

Exemption requirements by state

Find your state to determine the required exemption documentation.

• Colorado
  Colorado requires nonprofit organizations to submit a Colorado-issued Sales Tax Exemption Certificate (DR0160) and, in some cases, a completed City Affidavit of Exempt Sale certificate. Some cities in Colorado also require a completed City Exemption Certificate.

  Colorado requires government agencies to submit a Colorado issued exemption letter.

• Connecticut
  Connecticut requires nonprofit organizations to submit a completed Connecticut Certificate 119 and a copy of your IRS 501(c)(3) Determination Letter.

  Connecticut requires government agencies to submit a completed Connecticut Certificate 134.

• Illinois
  Mailchimp doesn’t currently collect sales tax for the state of Illinois. your account may still be subject to Chicago Lease Transaction tax. The city of Chicago requires exempt organizations to submit a copy of your Illinois Sales Tax Exemption Certificate (STS-49 or STS-70).

• Iowa
  Iowa requires government and other qualifying organizations to submit a completed Iowa Sales Tax Exemption Certificate 31-014.

  If you use Mailchimp exclusively for your business, you may also be eligible for a sales tax exemption in Iowa. You'll check "Qualifying computer software, specified digital products, and digital services" on the Iowa exemption certificate.

• Kentucky
  Kentucky requires nonprofit and government organizations to submit a completed Kentucky Purchase Exemption Certificate or a multi-state Streamlined Sales and Use Tax Agreement.
• Massachusetts
  Massachusetts requires nonprofit and government organizations to submit a completed Massachusetts Sales Tax Exempt Purchaser Certificate (ST-5), and a copy of Form ST-2. To obtain a duplicate Form ST-2, contact the Massachusetts Department of Revenue in writing, online or by phone.
• Mississippi
  Mississippi requires qualifying nonprofit and government organizations to submit a copy of your Mississippi-issued letter verifying tax exempt status.

• New York
  New York requires nonprofit organizations to apply for sales tax exemption and submit a completed Form ST-119.1: Exempt Organization Certificate. This form should be mailed to you and is not available online.

  New York requires government agencies to submit a copy of your New York issued Letter of Exemption.

• Ohio
  Ohio requires nonprofit and government organizations to submit a completed Ohio Sales and Use Tax Blanket Exemption Certificate (STEC-B) or a multi-state Streamlined Sales and Use Tax Agreement.
• Pennsylvania
  Pennsylvania requires nonprofit and government organizations to submit a completed Exemption Certificate (Form REV-1220AS).

• Rhode Island
  Rhode Island requires nonprofit and government organizations to submit a completed multi-state Streamlined Sales and Use Tax Agreement.

  Rhode Island requires government agencies to submit a Rhode Island issued Letter of Exemption or a completed multi-state Streamlined Sales and Use Tax Agreement.

• South Dakota
  South Dakota requires nonprofit and government organizations to submit a completed multi-state Streamlined Sales and Use Tax Agreement.

• Tennessee
  Tennessee requires nonprofit organizations to submit a completed multi-state Streamlined Sales and Use Tax Agreement.

  Tennessee requires government agencies to submit a Government Certificate of Exemption or a completed multi-state Streamlined Sales and Use Tax Agreement.

• Texas
  Texas requires nonprofit and government organizations to submit a completed Texas Sales and Use Tax Exemption Certification (form 01-339).

• Utah
  Utah requires nonprofit and government organizations to submit a completed Utah Exemption Certificate (TC-721).

  Utah requires nonprofit and government organizations to submit a completed Utah Exemption Certificate (TC-721).

• Washington, D.C.
  Washington, D.C. requires nonprofit and government organizations to submit a copy of your District of Columbia "Certificate of Exemption." This certificate is issued directly from your government.
• Washington state
  Generally, nonprofit and government organizations in Washington are not exempt from sales tax. If you believe your organization qualifies for tax exemption, submit a completed multi-state Streamlined Sales and Use Tax Agreement.
• West Virginia
  West Virginia requires nonprofit and government organizations to submit a completed multi-state Streamlined Sales and Use Tax Agreement.
• Wisconsin
  Wisconsin requires nonprofit and government organizations to submit a completed Wisconsin Sales and Use Tax Exemption Certificate (S-211) or a multi-state Streamlined Sales and Use Tax Agreement.

Scan and email your completed forms to us at UStax@mailchimp.com. Use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username in the body of the email.