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About US State Sales Tax and Mailchimp

by Intuit2 Updated 2 weeks ago

Mailchimp collects US sales tax in compliance with state and local regulations. If your state requires companies like Mailchimp to collect tax, you’ll see tax on your billing estimates and receipts.

In this article, you'll learn about US sales tax and how eligible organizations can request tax exemption.

This article is provided as a resource, but it’s not tax advice. If you have questions about your specific tax requirements, we recommend that you consult a local tax professional.

Things to know

Here are some things to know.

  • All Mailchimp products and services are subject to tax.
  • Tax is not included in Mailchimp’s advertised prices. You’ll see tax calculated before you complete any purchase, and you’ll see tax calculated in your billing estimate on the account overview page.
  • On your receipt, you’ll find Mailchimp’s US Tax ID and links to our W-9 and US Residency Certificate.

How state sales tax works in Mailchimp

Sales tax requirements for software services like Mailchimp vary from state to state. If a state recognizes any of our products as taxable, we’re required to collect sales tax. Mailchimp determines your location based on the primary contact address saved in your account, and collects tax accordingly. Any tax that we collect is ultimately reported and paid to your local tax authority.

Request tax exemption

Some nonprofit and government organizations may be exempt from sales tax. If you believe your organization qualifies for tax exemption, you'll need to provide the documentation required by your state. Each state has its own requirements for proof of tax exemption.

Scan and email completed required forms to us at UStax@mailchimp.com. Use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username in the body of the email.

If the documentation for your state has a "seller" or "merchant" section, use this information.

Business name: The Rocket Science Group LLC, DBA Mailchimp
Address: 405 N Angier Ave NE, Atlanta, GA 30308

  • If you currently receive Mailchimp's nonprofit discount, we can’t automatically exempt you from paying sales tax without the proper documentation.
  • Most states don't accept your 501(c) letter from the IRS as proof of exemption.

Exemption requirements by state

Find your state to determine the required exemption documentation.

Scan and email your completed forms to us at UStax@mailchimp.com. Use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username in the body of the email.

Mailchimp

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