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Change account mapping for credit card transactions to debit in Undeposited Funds

SOLVEDby QuickBooksQuickBooks Point of SaleUpdated 12 hours ago

Learn how to change the account mapping for credit card transactions to debit in the Undeposited Funds account.

Why are we unable to change from debit to credit?
  • There are damaged payment items
  • Items were set up incorrectly in QuickBooks

Solution 1: Configure account mapping preferences

Ensure that the Undeposited Funds account is selected in the Point of Sale account mapping section in Company Preferences:

  1. Choose File > Preferences > Company.
  2. Select the Accounts preference under Financial and select the Advanced tab.
  3. Ensure that the selection in the QB Account field on the Credit Card line is Undeposited Funds.
  4. Select Save.

Solution 2: Ensure to select Group with other Undeposited Funds

  1. In QuickBooks, select Lists > Item List.
  2. Double-click the VISA/Mastercard item and ensure that Group with other undeposited funds is selected. If it is not set to Group with other undeposited funds, select that option and select OK.

Solution 3: Repair possible item damage

If Group with other undeposited funds is already selected, the payment item may be damaged. To repair possible damage:

  1. After making note of the spelling and capitalization of the item, change the Item Name/Number to X and select OK.
  2. Right-click on the item list and select New.
  3. In the Type field, select Payment and, in the Item Name/Number field, enter the original name of the POS Cash or Visa/Mastercard item.
  4. Select Group with other undeposited funds and then select the Payment Method as Cash/Visa/Mastercard. select OK.
  5. Double-click the X item and then enter the same Cash/Visa/Mastercard name in the Item Name/Number field.
  6. Select OK and you will be asked if you wish to merge the two items. select Yes. This will repair the damage.

Note: This process will cause all historical Visa/Mastercard transactions to be moved to the Undeposited Funds account from the bank account in which QuickBooks was depositing them. You will need to make the appropriate deposits.

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