Enroll in benefits in QuickBooks Workforce

You can enroll in your company benefit plans when you’re a new employee, it’s an open enrollment period, or you or your covered dependent have a qualifying life event like a change in family status, employment status, or residence.  

Before you start

Make sure you have:

• Your personal info (address, Social Security numbers and date of birth)
• Details for any dependents you want to cover (spouse, children, etc.)
• The benefit start date and enrollment deadline (usually shown in your enrollment banner or email)

Step 1: Sign in and open your benefits enrollment

1. Sign in to your QuickBooks Workforce account.
2. Go to Benefits.
3. Select Start enrollment.

If you don’t see an enrollment option and believe you should, reach out to your company admin.

Step 2: Review and confirm family info

Accurate info is important for eligibility, coverage, and communication to your benefit carriers. Note: depending on dependent details, we might ask for additional info to help determine dependent coverage availability. 

1. Confirm name, gender, date of birth, SSN and address for all listed family members.
2. Add any missing dependents you plan to cover by selecting Add Dependent. 
3. Select Continue.

You’ll choose which dependents to cover on each plan later in the process.

Step 3: Choose your benefits

You’ll now see the list of benefit plans you’re eligible for, grouped by line type (for example, Medical, Dental, Vision, Life Insurance, Disability, Savings/Spending Accounts).

Depending on the enrollment type, you might see coverage already added. This is called passive enrollment (when your plans roll over from prior year). These benefits are still editable during your open window.

For each benefit type:

1. Select Start or Edit for each line (for example, Health).
2. Choose the dependents you want covered by the plan.
3. Review available plan options:
   • Your cost per pay period
   • Deductibles, copays, and out-of-pocket maximums
   • Plan summary documents
4. Select Compare to view differences of the plans side by side.
5. When you’re ready, Select Plan or Waive your coverage for the plan year.
   • Some benefits (commonly life insurance or disability plans over a certain amount) may require Evidence of Insurability (EOI) or additional forms during this step. Your coverage may be pending approval until EOI is processed. 
6. Select Save.
7. Repeat these steps for each benefit line.

Note: Failure to actively waive or enroll in plans by the deadline will result in automatically waiving coverage for the plan year.*

*Exceptions may apply to group policies such as life and disability.

Step 4: Review costs per paycheck

As you make your selections, you’ll see a cost summary showing:

• Your cost per pay period for each plan
• Company-paid amounts (if applicable)
• Total cost per paycheck for all selected benefits

For details on how these amounts affect your paycheck, see Understand how benefits administration impacts Payroll.

Step 5: Review and submit your enrollment

When you’re comfortable with your choices and costs:

1. Carefully review:
   • Each plan you’re enrolling in
   • Covered dependents
   • Per-paycheck costs
   • Coverage start dates
2. Read and complete any required notices or agreements.
3. Select Continue or Finish Enrollment.

You should see a confirmation message that your enrollment has been submitted.

Step 6: Save or print your confirmation

After submitting, select the actions icon to either print or email your confirmation.

You can return to this summary at any time. For more details, see How to view your current coverage.

What happens after you enroll

Once you’ve submitted your enrollment:

• Your elections are sent to your company admin, who will send them to the carriers for processing.
• Carriers will confirm your coverage and issue ID cards, if applicable. 
• Your payroll deductions will update on your coverage start date.

If you don’t see your coverage or your ID cards after your coverage start date, reach out to your company admin.

Need to make changes after submitting?

• If you’re still within your enrollment window, you can modify your coverage up until the deadline by selecting Edit on the benefits overview.
• After your enrollment window closes, you can usually only make changes if you have a qualifying life event (for example, marriage, birth, loss of other coverage) or during the next open enrollment period.