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Manage shifts in QuickBooks Workforce

SOLVEDby QuickBooks10Updated January 12, 2024

Learn how to add, edit, and delete shifts in QuickBooks Workforce. 

You can also add, edit, and delete shifts through the web dashboard.

Add a shift

Note: You need to have the correct permissions before you can add a shift in the Workforce app.

  1. Sign in to QuickBooks Workforce.
  2. Select Schedule, then select Add +.
  3. Enter these items in the shift editor window. All are optional except the date, and start and end times:
    • Title
    • All-day
    • Date
    • Start and End Times
    • Job or Customer
    • Team Members
    • Location
      1. Will auto-fill with suggested locations from Google maps.
    • Color
    • Add note
    • More fields (custom fields)
  4. Do one of the following:
    • Save Draft: Saves the shift without publishing it to the assigned team members' calendars. Will display in white in the calendar. 
    • Publish: Assigns the shift to team member and manager calendars. Published shifts display in their selected color.

Edit a shift

  1. Select Schedule, then Full Schedule, and select the shift.
  2. Select Edit ().
  3. Make the changes, and select Publish.

Delete a shift

  1. Select Schedule, then Full Schedule, and select the shift.
  2. Select More optionsMore_QBTime_US_Ext_052223.png, then Delete. Select Delete again to confirm. 

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