Fix Error 3371: Could not initialise license properties

Learn what to do if you see Error 3371: Could not initialise license properties.

Sometimes, when you activate or open QuickBooks Desktop, you might see one of these error messages:

• Could not initialise license properties. Error 3371: QuickBooks could not load the license data. This may be caused by missing or damaged files.
• Could not initialise license properties. [Error 3371, Status Code -11118] QuickBooks could not load the license data. This may be caused by missing or damaged files.
• Could not initialise license properties. [Error: 3371, Status Code -1] QuickBooks could not load the license data. This may be caused by missing or damaged files.

Note: If you use WebConnect with QuickBooks Enterprise on Right Networks, you’ll see this error if you open the file before you save it. You must first save the file before you import the .QBO file.

Solution 1: Run the 3371 Error Fix from the QuickBooks Tool Hub

Step 1: Download and install the QuickBooks Tool Hub

Step 2: From the Tool Hub, run the 3371 Error Fix

1. In the QuickBooks Tool Hub, select Installation Issues.
2. Select 3371 Error Fix.
3. Select OK.
4. Start QuickBooks Desktop and open your data file.

Solution 2:  Reinstall QuickBooks Desktop

Reinstall QuickBooks Desktop. If you still see the error after you reinstall, you’ll need to work with a qualified IT professional or contact Microsoft. There may be damage to your Windows Operating System.