Learn what to do if you can’t activate QuickBooks Desktop for Windows.
If you’re having trouble activating QuickBooks, we’re here to help. Choose the section that best describes what you’re experiencing.
You see a Validation code is incorrect message
Once you’re sure the codes you entered are correct, read how to fix validation code is incorrect for next steps.
Your product number doesn’t match what’s on the screen
This can happen if you made a change to your license. Fix this by changing your product number.
You see a blank screen when trying to activate
Antivirus software might be getting in the way. Disable your antivirus software and then try again. You can turn it back on you’re done.
Reach out to your antivirus provider if you need help getting it to work with QuickBooks. They’ll have the best advice on what to do next.
If you still can't activate QuickBooks, contact us so we can help.
To contact us:
- In QuickBooks, close the activation window.
- From the Help menu, select QuickBooks Desktop Help.
- In the window that opens, select the Contact us link.