Discover which QuickBooks plan you're using and locate your company ID

QuickBooks offers a range of products to suit different business needs. Knowing which product you have is crucial for accessing the right support.

Note: This article is for customers using QuickBooks Online (Advanced, Essentials, Plus, and Simple Start) and QuickBooks Sole Trader.

In this article, we’ll help you:

• Identify which QuickBooks plan you are on
• Find your unique QuickBooks company ID

Step 1: Find out which QuickBooks plan you are on

For customers using the web

1. Sign in to your Quickbooks account.
2. Go to Settings .
3. Select Subscription and billing.

For customers using a mobile device

For Android: Tap the ? icon and select About.

For iPhone: Tap the navigation icon , go to the settings , and then select Billing & Subscription.

Step 2: Find your company ID

Ever wonder how your company is identified? We use a number called the QuickBooks company ID. If you contact us, we may ask for it. 

Follow the steps below, based on the device you are using.

For customers using QuickBooks on a web browser

There are two ways to get your company ID using QuickBooks:

Option 1: Go to Additional info

All users ‌can access their company ID quickly from Additional info.

1. Go to Settings .
2. Select Additional info.

Option 2: Use your keyboard

With QuickBooks open, press the following keys on your keyboard.

• Windows: Ctrl + Alt + ?
• Mac: Control + Option + ?

For customers using the QuickBooks mobile app

For Android: Tap the ? icon and select About.

For iPhone: Tap the navigation icon , go to the settings .