QuickBooks HelpQuickBooksHelpIntuit

Restore your file

by Intuit• Updated 5 months ago

Learn how to restore your company file in QuickBooks Desktop.

Unable to locate your file? QuickBooks can restore your company file to get you back to business in no time!

 Note: When you download the file, you're asked where to save or map it. Make sure to choose a file location you can easily remember.

How to restore a file

  1. Open QuickBooks.
  2. Select the File menu, then Open or Restore Company...
  3. Restore the file based on its type:
    • Windows company file (.qbw)
      1. Select Open a company file, then select Next.
      2. Open the appropriate folder, then choose the company file.
      3. Select Open, then enter the password.
    • Windows backup file (.qbb)
    • Point of Sale file - check the Help menu for the updated steps
    • Windows portable file(.qbm)

It could be that the Network Security set by your admin is conflicting with the use of the software. Consult your IT for further assistance.

Tips and tricks

Don't worry! A copy is always available in your Downloads folder. To check:

Windows
  1. On your keyboard, press the Windows key+E.
  2. Select This PC, then Downloads.
Mac
  1. From the top, select Go.
  2. Select Downloads.

You can put your QuickBooks folder in Detail View to get timestamps. Here's how:

Windows
  1. Right-click anywhere on the folder.
  2. Select Sort by, then Date Modified.
  3. Choose the file with the latest date stamp.
Mac
  1. Select the Gear icon.
  2. Choose Sort by, then Date Modified.
  3. Choose the file with the latest date stamp.

You can always check password details in the ReadMe.doc.

Sign in now for personalized help

See articles customized for your product and join our large community of QuickBooks users.