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Chris_m
Level 1

2018 Quickbooks Desktop Pro Accountants upgrade to 2019? Canada

I can't update the payroll tax tables (new as of July 1/19) in 2018 Quickbooks Desktop Pro Accountants, says I have to upgrade to 2019. I can't find information on how to complete this properly. I tried using the qbwebpatch, but I received several errors (1603, 1328). Am I supposed to buy QB 2019 each time there is an annual payroll change?

1 Comment
BettyJaneB
QuickBooks Team

2018 Quickbooks Desktop Pro Accountants upgrade to 2019? Canada

Thanks for sharing your concern today, @Chris_m.

 

You've got me here to share some clarifications about running a payroll update in QuickBooks Desktop.

 

When downloading the tax table update for QuickBooks Desktop Canada, you'll need to have the latest version of your software to ensure that updates will sync properly. Having that said, make sure to have an updated version of QuickBooks so you can easily download the tax table once a payroll update is released.

 

For more information about the process of running a payroll update, please see this link: Download the latest payroll tax table update.

 

Also, you may see these articles below for some troubleshooting steps in fixing errors 16xx and 1328:

If the issue persists after trying this procedure, I'd suggest contacting our Customer Care Team. They have the ability to initiate a remote-viewing session to better investigate this matter. 

 

Of course, I'm still here to provide further assistance if you have any questions about this. I want to ensure you're all set. Enjoy your weekend!

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