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Established Member

2019 pro offline install

I use QBooks 2011

Purchased CD for DQooks Pro 2019 from Sams Club

When I insert CD in drive (D://) will not load - NOTHING!!!!

Help???

Solved
Best answer 02-01-2019

Accepted Solutions
QuickBooks Team

Re: 2019 pro offline install

Hello there, @Sheeraz.

 

Thanks for joining the Community. I'd be glad to help with downloading the QuickBooks Desktop that you've purchased so you can get back to business.

 

You can download your QuickBooks directly from the website as long as you have the license and product number. To do that, please visit this link: Downloads & Updates.

 

After that, you can start installing your QuickBooks by following these steps:

  1. Select the QuickBooks executable file for installation.
  2. Select Yes to All.
  3. Select Next.
  4. Agree to the Software License Agreement, then select Next.
  5. Enter your License and Product numbers, then select Next.
  6. Select the type of installation for the computer.
  7. Select where you will be using QuickBooks.
  8. Choose a new install location.
  9. Select Install.
  10. Select Open QuickBooks to get started!

For more details about this process, please refer to these articles: 

If you need additional assistance with this matter, feel free to reach out to our Customer Care Team.

 

To do that:

  1. In your browser, navigate to https://help.quickbooks.intuit.com/en_US/contact
  2. Choose QuickBooks Desktop.
  3. Select the issue or topic.
  4. Click the Green Phone button to get the support number.

That should do it!

 

I'm just a quick post away if you should have any questions or need anything. Wishing you continued success in all your endeavors. 

4 Comments
QuickBooks Team

Re: 2019 pro offline install

Hello there, @Sheeraz.

 

Thanks for joining the Community. I'd be glad to help with downloading the QuickBooks Desktop that you've purchased so you can get back to business.

 

You can download your QuickBooks directly from the website as long as you have the license and product number. To do that, please visit this link: Downloads & Updates.

 

After that, you can start installing your QuickBooks by following these steps:

  1. Select the QuickBooks executable file for installation.
  2. Select Yes to All.
  3. Select Next.
  4. Agree to the Software License Agreement, then select Next.
  5. Enter your License and Product numbers, then select Next.
  6. Select the type of installation for the computer.
  7. Select where you will be using QuickBooks.
  8. Choose a new install location.
  9. Select Install.
  10. Select Open QuickBooks to get started!

For more details about this process, please refer to these articles: 

If you need additional assistance with this matter, feel free to reach out to our Customer Care Team.

 

To do that:

  1. In your browser, navigate to https://help.quickbooks.intuit.com/en_US/contact
  2. Choose QuickBooks Desktop.
  3. Select the issue or topic.
  4. Click the Green Phone button to get the support number.

That should do it!

 

I'm just a quick post away if you should have any questions or need anything. Wishing you continued success in all your endeavors. 

Established Member

Re: 2019 pro offline install

Thanks. It worked 

Established Member

Re: 2019 pro offline install

Thanks — works fine 

QuickBooks Team

Re: 2019 pro offline install

Thanks for getting back to us, Sheeraz.

 

I'm glad that you're able to download your QuickBooks Desktop successfully by following the steps provided by my colleague BettyJaneB. Please know that you're always welcome to pot if you have any other questions about QuickBooks. Community team will always got your back.

 

Wishing you and your business continued success.