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Level 1

2019 QuickBooks for Mac compatibility with Mojave 10.15

If I buy 2019 QuickBooks for Mac, will it run on a new Mac running Mojave 10.15 which runs only 64 bit programs?
Solved
Best answer August 08, 2019

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Highlighted
Moderator

2019 QuickBooks for Mac compatibility with Mojave 10.15

Welcome to the Community, PipLaSalle.

 

Yes, QuickBooks Desktop for Mac 2019 is compatible with at least macOS 10.14 (Mojave) and higher version, including 32 and 64 bit.

 

You can check out this article that will provide more information: System requirements for QuickBooks 2019 and Enterprise Solutions 19.0.

 

I'm also linking our QuickBooks for Mac 2019 User's Guide to learn some various tasks within the program.

 

Please let me know if you have further questions. I'm always happy to step in and lend a hand. Have a great day.

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Highlighted
Moderator

2019 QuickBooks for Mac compatibility with Mojave 10.15

Welcome to the Community, PipLaSalle.

 

Yes, QuickBooks Desktop for Mac 2019 is compatible with at least macOS 10.14 (Mojave) and higher version, including 32 and 64 bit.

 

You can check out this article that will provide more information: System requirements for QuickBooks 2019 and Enterprise Solutions 19.0.

 

I'm also linking our QuickBooks for Mac 2019 User's Guide to learn some various tasks within the program.

 

Please let me know if you have further questions. I'm always happy to step in and lend a hand. Have a great day.

View solution in original post

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Level 1

2019 QuickBooks for Mac compatibility with Mojave 10.15

How about Catalina? So hard to find any info and not going through the same nightmare I did with Mojave!

Highlighted
Moderator

2019 QuickBooks for Mac compatibility with Mojave 10.15

Hi, Fostermfgcorp.

 

QuickBooks Desktop for Mac 2019 isn't compatible with macOS Catalina. This is the first version of macOS to support 64-bit applications. 

 

You can refer to the article shared by my colleague above about the System requirements for QuickBooks 2019 and Enterprise Solutions 19.0.

 

Please don't hesitate to post again here anytime if you have other concerns.

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Level 1

2019 QuickBooks for Mac compatibility with Mojave 10.15

Hello,

Quickbooks for Mac 2019 IS NOT Compatible with macOS Catalina ??? 

Not a good news. 

When can we expect to have a compatible version?

 

Thank you in advance

 

Eric

Highlighted
Level 1

2019 QuickBooks for Mac compatibility with Mojave 10.15

Hello,

Quickbooks for Mac 2019 IS NOT Compatible with macOS Catalina ??? 

Not a very good news. 

 

When can we expect to have a compatible version?

 

Thank you in advance

 

Eric

Highlighted
Moderator

2019 QuickBooks for Mac compatibility with Mojave 10.15

Hello, Eric.

 

For now, we're unable to give a specific turn around time as to when QuickBooks 2019 for Mac will be compatible with macOS Catalina.

 

Intuit doesn't longer support QuickBooks Desktop 2016 and 2015 on the new macOS Catalina. 

 

Users who wish to utilize QuickBooks Desktop for Mac on the new macOS Catalina must upgrade to the latest versions of QuickBooks Desktop for Mac 2019 (R7) or 2020 (R2 or later) to keep away from risks of data loss or crashes related.

 

Click here for more information about the risks of attempting to run QuickBooks on macOS Catalina.

 

If you have other concerns, you're always welcome to post anytime.

 

Highlighted
Level 1

2019 QuickBooks for Mac compatibility with Mojave 10.15

I need support for macOS Catalina...

 

Does Intuit not have a developer account with Apple? This OS update has been available to developers for months, I'm a developer and have been updating my applications to support the new OS so my end users are not inconvenienced when they update. Why is it that Intuit can not do the same for their business customers?

Highlighted
QuickBooks Team

2019 QuickBooks for Mac compatibility with Mojave 10.15

Hi @Kane Brands LLC,

 

As of this writing, the latest macOS supported by QuickBooks for Mac is Mojave.

 

The new macOS Catalina is scheduled to be released to the public today, so you can soon expect an update for the product to work with this new OS. You can visit this article for updates on the system requirements of QuickBooks Desktop for Mac.

 

In case you require the steps to update your product, refer to this article: Update QuickBooks Mac Desktop. You'll see 2 separate sets of steps, one is an in-product update, while the other one is done manually.

 

I'll be around in case you have other questions. Post them below, and I'll get back to you.

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Level 1

2019 QuickBooks for Mac compatibility with Mojave 10.15

Got this update this morning but haven’t upgraded to Catalina yet. Has anyone tried it and been successful?

 

If anyone could, can they post the QB Update information? I was looking for some info and can’t find any after updating earlier. 

Highlighted
Moderator

2019 QuickBooks for Mac compatibility with Mojave 10.15

Hello again, Yontsey.

 

The new macOS Catalina that was scheduled to be released today supports QuickBooks Desktop for Mac 2019 R7 and 2020 R2 (and later versions). These updates will be posted soon into the support articles I'm attaching below:

 

 

Please keep in touch with me here should you have any additional questions or concerns with the Mac compatibility. I want to make sure you're taken care of.

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Level 1

2019 QuickBooks for Mac compatibility with Mojave 10.15

I had an error pop up when I signed into my QB 2019 tonight saying 2019 wasn't compatible with Catalina.  I have not updated to Catalina yet, but I have the notice on my MacBook that the update is ready to be installed.  I am hesitant to install it in case my QB 2019 stops working as I am a small business owner dependent on being able to use it.  In the error I got, it told me to go into the Quickbooks menu & check for quickbooks updates, which I did.  Then I got the following error message:  

QuickBooks can’t be updated when it’s running from a read-only volume like a disk image or an optical drive. Move QuickBooks to your Applications folder, relaunch it from there, and try again.

The problem is that I opened it from the app folder but it thinks I did not evidently.  I tried shutting it down & reopening & trying again the update, but I just keep getting this same error.

Is this error appearing because what I'm understanding from this chat is that 2019 desktop mac QB has no version compatible with Catalina?  If so what do I do?  Just not update to Catalina until QB figures it out?  If I do update to Catalina, will I then loose access to my QB?

Please help!

Highlighted
QuickBooks Team

2019 QuickBooks for Mac compatibility with Mojave 10.15

Allow me to share some insights about this error, @ldog.

 

Usually, MacOS doesn't allow updating apps in the download folder. To resolve the problem, you may need to quit the application and use Finder to copy it to the Application folder. Since the problem continues after opening it from the application folder, you can try uninstalling and reinstalling QuickBooks for Mac using the clean install.

 

For the steps, you can check this article: Reinstall QuickBooks for Mac using clean install.

 

If you're getting the same experience, I recommend contacting our QuickBooks Desktop for Mac Support to check and investigate this further securely. For the support's contact information, you can check it here:

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

You can also read our help articles for your future reference: Help articles for QBDT for Mac.

 

Keep posted if you have any other questions. I'll be happy to help!

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Level 1

2019 QuickBooks for Mac compatibility with Mojave 10.15

So NO we do not have the ability to run QBP and no it's not easy to uninstall a Mac OS... also the intuit developers had this in beta to build the 64bit version of this app for almost half a year.  

Do you have any idea how many Mac users have auto-update turned on. Who did the cost + analysis on screwing over your clients verses paying to upgrade this software?  They nailed it... 

Intuit at least owes EVERY an email with a status and an apology.  

www.bbb.org if anyone else if interested in holding intuit responsible. 

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QuickBooks Team

2019 QuickBooks for Mac compatibility with Mojave 10.15

Hi davelave,

 

I know how it feels to get prompted for an update. I'm a Mac user myself, too. Rest assured I'll be sending feedback to our engineers regarding your recent experience.

 

You can also contact our Technical Support team. This way, they can create a case for you and investigate further. Please follow the steps provided by my colleague @Angelyn_T to reach us.

 

I've added our page about troubleshooting issues and errors for QuickBooks for Mac if you need some help articles for your future tasks.

 

If there's anything else you need help with, please don't hesitate to comment below.

 

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Level 1

2019 QuickBooks for Mac compatibility with Mojave 10.15

I am running the most up to date version of Quickbooks 2019 (Desktop) for Mac (v. 1 8.0.6, R7)  It LOOKS like I should be able to upgrade my mac from Mojave to Catalina without any issue - am I reading these articles correctly?

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Level 1

2019 QuickBooks for Mac compatibility with Mojave 10.15

I asked a question a minute ago, and it is already showing "solved"....but I would like to know the solution...  can I upgrade my Mac to Catalina and continue to run  my Quickbooks Desktop_2019 - ?? I have installed every update to date.

 

Highlighted
Moderator

2019 QuickBooks for Mac compatibility with Mojave 10.15

I'll give an overview of what is going on before you decide to upgrade your MAC OS, LAW_GSO.

 

With the new QuickBooks updates, macOS Catalina is now one of the supported OS versions for QuickBooks Desktop for Mac 2019 and 2020.

 

Just make sure you install the latest QuickBooks release. This would prevent any data file corruption or data loss once you upgrade the macOS. You can click Help > Product Information or select QuickBooks > Check for QuickBooks Updates.

 

From there, you can upgrade the macOS with ease. For more information about this: Risk of data file corruption and data loss for QuickBooks Desktop for Mac users who attempt to run Q....

 

You can check the QuickBooks Updates again after the OS upgrade. This is to double-check that we're not missing any product updates.

 

I'll also send a request to our Content Management Team to keep our system requirements article updated. This would greatly inform other customers who are planning to upgrade their OS versions.

 

Keep me posted if you require additional assistance regarding the information above. I'd be glad to help you more. 
Stay safe and have a great day!

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Level 1

2019 QuickBooks for Mac compatibility with Mojave 10.15

Thanks, but I am getting message Another user has deleted the company file"  There is no other user.  I have just upgraded to Catalina 10.15.4  Did not have this problem before the upgrade (was on Mojave 10.14).  Also, migrated to a new mac book pro 2019.  According to quickbooks I have latest version of Quickbooks 2019 (R7) which should be compatible with Catalina.  Any suggestions?

 

Highlighted
Moderator

2019 QuickBooks for Mac compatibility with Mojave 10.15

Hello @Mixalis,

 

Let's determine the location of your company file and move it to your desktop so you can start working with it.

  1. Go to Finder.
  2. Find the latest copy of your company.
  3. Click and move it to your desktop.

In addition, here's an article you can read to learn more: Restore your backup company file for QuickBooks Desktop for Mac.

 

Lastly, I've got you this helpful article for ideas about how you can manage your account and related transactions: Help Articles for QuickBooks Desktop for Mac.

 

Keep me posted in the comments if you have any other questions. I'll be here to help.

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Level 1

2019 QuickBooks for Mac compatibility with Mojave 10.15

I moved the company file to my desktop as you suggested.  When I open it and try to reconcile a bank account I get the same message  "Another user has deleted the company file." I also tried restoring a backup copy of the company.  When I opened that one and started to reconcile a bank account, I got the same message,  Also I deleted the program and using the software disk reinstalled the program.  I then updated to the latest version of Quickbooks 2019 (R7).  Still get the same problem.  Just before sending this message I tried to reconcile the bank account again using the desktop file and everything worked.  I have backed up the file.  May I now move the file back to the its folder? And, why did it work now and not prior?

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QuickBooks Team

2019 QuickBooks for Mac compatibility with Mojave 10.15

Thanks for the clarification, @Mixalis.

 

And yes, you can move the file back to its folder. However, if the issue persists, you'll want to run the Verify and Rebuild data tool in QuickBooks Desktop (QBDT) for mac. Let me show you how to do it.

 

To Verify: 

  1. Go to the File menu.
  2. Select Utilities.
  3. Click Verify Data then select OK to close all windows. 

Then to Rebuild:

  1. Go to the File menu.
  2. Select Utilities.
  3. Click Rebuild Data, then select OK to close all windows.
  4. QuickBooks will ask to make a backup before rebuilding your company file, select OK
  5. Once the rebuild's finished, select OK.

Here's an article you can read for more details and troubleshooting steps: Fix data damage on your QuickBooks Desktop company file.

 

Additionally, here's an article you can use for future reference. This link provides complete details on how to reconcile your accounts accurately in your QBDT: Reconcile bank and credit card accounts (Mac).

 

You can always get back to me in case you have other queries. I'm always here to help you. Have a great day and keep safe!

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Level 1

2019 QuickBooks for Mac compatibility with Mojave 10.15

Will the new updated version of Quickbooks for Mac (R8) work with Mojave 10.14.6?

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QuickBooks Team

2019 QuickBooks for Mac compatibility with Mojave 10.15

Hello there, @ceo1.

 

Yes, QuickBooks for Mac with an updated release of R8 is compatible with Mojave 10.14.6. This will just add an additional layer of security that will require you to set up a password.

 

You can also check these articles for more information about the compatibility of QuickBooks for Mac with Mojave Operating System and other system requirements.

 

 

Please leave a comment below if you have any other questions. Have a nice day!

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Level 1

2019 QuickBooks for Mac compatibility with Mojave 10.15

Thanks very much. Are you saying I would now need an additional password every time I sign in to Quickbooks?

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