cancel
Showing results for 
Search instead for 
Did you mean: 
vrahori
Level 1

9999 error message? anyone else have difficulty connecting with TD bank on a regular basis - I haven't changed any settings and my credit card syncing has stopped and now with a 9999 error. frustrating.

 
1 Comment
PreciousB
Moderator

9999 error message? anyone else have difficulty connecting with TD bank on a regular basis - I haven't changed any settings and my credit card syncing has stopped and now with a 9999 error. frustrating.

Thanks for sharing the exact error message, vrahori.

 

I'm here to help you fix the error 9999 for TD bank.

 

This is one of the script errors that are generated by the bank. They usually indicate that there's a problem with the connection that Intuit uses to download your banking information.

 

We have to escalate this issue directly through QuickBooks Online. Let me show you how:

  1. Click Banking on the left pane, select TD bank.
  2. Within the error message, click the Report this Issue link.
  3. Enter your name and email address.

Your request goes directly to the engineering team and this can usually be resolved within two to three business days.

 

Check out this relevant article to resolve the most common banking errors: Fix Online Banking Errors in QuickBooks Online.

 

Reach out to me by leaving a comment if you need any assistance. I'm always ready to help. Have a good one.

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us