Account does not include access online mobile app

Hi there, hangmark.

It could be you've downloaded the QuickBooks Online app instead of QuickBooks Self-Employed app that's why the program prompts you that your account doesn't have access.

Let's make sure that you've downloaded the QuickBooks Self-Employed (QBSE) app. You can install the app using the links below:

• For Android devices: https://play.google.com/store/apps/details?id=com.intuit.qbse&hl=en.
• For iOS devices: https://apps.apple.com/us/app/quickbooks-self-employed/id898076976.

Once done, let's try logging in using the same username and password you enter when accessing your QBSE account on a web browser.

To know more about the things that you with QuickBooks Self-Employed, you can visit our FAQ page.

Let me know in the comment section if you have any other concerns or questions. Stay safe and have a great rest of the weekend.