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Level 1

Account not updating? Something going on?

1 Comment 1
QuickBooks Team

Account not updating? Something going on?

Hello, @todd2


I'ts nice to have you in the Community today. Having you account to be updated is my priority so let's get this sorted out.


Are you referring to updating your bank account? If so, may I know what specific institution are you having issues with? Meanwhile, we can try running a manual update to refresh the connection of between your bank and with QuickBooks Online. 


Let me show you how:

  1. From the left menu, select Banking.
  2. On the Banking page, select Update.
  3. If prompted, enter your Multi-Factor Authentication (MFA) credentials and select Continue update.

In case you encountered banking errors while trying to update your account, you can check out this article for some troubleshooting steps: Fix online banking errors in QuickBooks Online.


I'll keep an eye on your reply and looking forward to further assisting you. Wishing you and your business continued success.

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