Sorry about that. Didn't realize that I was posting to something like a Facebook social community. I just wanted to use a PRIVATE accounting tool, not another social group. Again, please accept my apology -- didn't mean to post here. It was in error. There's a bug in quickbooks with which I needed help. I didn't intend to join another social media group. *sigh*
No worries. It's our pleasure to help you out, kaa314159.
You can always post your concern in the QuickBooks Community space so that I can help you. We also have All-Stars and other users who hang out here. They can provide the answer with the bug issue you're encountering in QuickBooks.
You can also contact our phone support if you need further assistance. They'll pull up your account in a secure environment and help resolve your issue.
Here's how to reach them:
Click the Help icon on the top right.
Tap the Contact Us button at the bottom.
Enter a short description of your concern.
Choose Message an agent or Get a callback to connect with our support.