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tracey-quick
Level 1

Attempting to record a downloaded bank transaction, but I am getting an error that says, "Select a bank account for this deposit." How do I resolve?

 
1 Comment 1
AileneA
QuickBooks Team

Attempting to record a downloaded bank transaction, but I am getting an error that says, "Select a bank account for this deposit." How do I resolve?

Hi there, @tracey-quick

 

Thank you for posting to the Community. 

 

It seems that you have manually recorded the deposit. We have to make sure that you input all the field information needed. If the error persists, we can do some troubleshooting steps to check if this is a web-related issue. Let's start by accessing your account in a private window to determine if this is the case. This mode prevents browsing history from being stored.  

 

Here's are the shortcut keys: 

 

  • Ctrl + Shift + P (Internet Explorer or Firefox)
  • Command + Shift + N (Safari)
  • Ctrl+ Shift + N (Google Chrome)   

Once working, we'll have to go back to your regular browser and clear the cache to free up storage space and boost your operating system performance. 

 

Alternatively, if you continue to get the same result, I suggest using a different browser.  

 

I've also added this article for your reference: 

If you have any questions, please let us know. We'll be right here to help with anything you need. Have a great day!

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