Hi, gpatton995.
Allow me to step in and help you further with printing your reconciliation report. Since the troubleshooting steps that they've provided didn't work, I'd recommend uninstalling and reinstalling the app, then log back into your QuickBooks Online account and see if you're able to print the report.
You can get more information about the QuickBooks Online app in this article: QuickBooks App for Windows and Mac: General support.
However, if the issue persists, I'd suggest getting in touch with our QuickBooks Online Support to have this investigated. As a workaround, you can print the report by logging into a web browser.
In case you want to know some "How do I" steps in QuickBooks Online, you can always visit our Help Articles page for reference.
Drop me a reply below if you have other questions, I'll around to help. Have a great rest of your day. Keep safe!