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Recently I purchased QB desktop, not realizing I want 2019 to be installed, not 2020. I've been trying for over 10 hours, during two business days, to get this issue resolved. Please help. I contacted chat support and received an email telling me "Christine" replied, providing a link to view message. When I click on the link, the page says
"We’re having trouble opening this page but it’ll be back soon
We don't want our customers inconvenienced, AxisMagnaGroup.
It looks like Dell is a third-party vendor. You'll want to reach out to their support since you've purchased the software from them. From there, you can change your Desktop version to 2019.
Once you're able to do so, you can download and install QuickBooks.
You can always visit the Community if you have other concerns. We're just around to help you.
Just to clarify, why do you need to install QBD 2019?
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.