Can download QB desktop for Mac 2021 but it will not install. I run OS 11.0.1 Big Sur.
I was happily running QB Pro for Mac 2016 in Catalina but an auto update put in Big Sur two days ago. When I try to open 2016 I get error messages so I guess it is not supported in Big Sur. Okay so I spent $400 to get QB desktop for Mac 2021. It downloaded (I did it 4 times just to make sure- yes, I deleted each time) but it will not install. All I get is the ".dmg" file. When I click I get the green box that says drag to Applications and click. I already had done that. When. I click up comes the same box time after time and no way to go further. Since it seems near impossible to talk to an actual Intuit person I am turning to you for help. Thank you.
As of the moment, any supported versions of QuickBooks Desktop is not yet able to work with the latest Big Sur OS for MAC. This is the reason why you receive an error message and unable to install it successfully.
I can share some insights about restoring a backup file. To better understand this, QuickBooks Mac Desktop is a different version with QuickBooks Online.
This means that, you can't restore a backup from a desktop file to the online version of QuickBooks. The process of transferring the data for these two programs is called conversion. For more information about this, see the following links:
Additionally, when you save a copy of the company file, QuickBooks for Mac creates a DMG file. This file contains a copy of your company file and other documents you saved in QuickBooks, like forms or PDFs.
If you're not sure where you save your backup company files, here's how you can search for it on your computer.
From the QuickBooks menu, select Preferences.
Select Reveal Backup Folder, then double-click the folder where you save your backup files.
You can select Date Modified to sort by date and see your most recent backup.