Can you help? Error code 1580-4274-80628-fci-i. We hit a snag. Can anyone help?
Thanks for raising this concern with us today, and I appreciate your efforts in trying some troubleshooting steps to resolve it.
To make sure we're on the same page, can I ask what are you trying to do before receiving the error? Any extra details would be a great help for me to isolate this issue.
However, I got another troubleshooting step that we can try to get this working. We can try accessing your account using a private window. Browsing from a Private Window prevents the browser from collecting cache files (cookies), and allows you to access QuickBooks with a fresh slate.
You can open it in all supported browsers using the corresponding keyboard shortcut below:
Internet Explorer: Ctrl+Shift+P
If the problem continues after doing this, I suggest contacting our Customer Care Team. Their ability to run the remote-viewing session can help identify the root cause of this matter.
To reach them:
Click on Help at the top menu bar.
Hit on the Contact Us button.
Enter a brief description of the issue in the What can we help you with? box.
Press on Let's talk.
Select on Geta callback.
Key in your contact details, then tap on Confirm my call.