Can you help to correct the operating account please?

Welcome aboard to the Online Community, mmgmeerja.

I can help answer some general questions or concerns you may have about QuickBooks. However, I need more information so I can provide the best resolution to fix the problem.

What specific issue did you encounter in your operating account? Are the amounts displayed not showing the correct balance?

For tips and other resources, I recommend visiting our website for reference: Self-help.

I appreciate any details you can provide to help me get on the same page. Simply click the Reply button below, and I’ll get back to assist further.

I can't reconcile the bank account, because on October some payroll checks were linked to a bank account that was closed early January. The checks are listed on the closed account and I don't know how to move them to the active bank account. I called QuickBooks full service to inquire how to fix this? The lady told me that she will fix it in a day or two and to date she has not fix it! 

Since September I switched from the desktop version to QBO and I get the full payroll service. They linked the paychecks to a wrong bank account that's no longer in service. I called them to help me to solve the issue and what they did was to fix the bank account. Noe I need to reconcile the bank account and I can't move forward, because those checks don't appear in the active bank account, they are in the payroll and listed in the closed account. I need help to fix this issue asap!