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1920opaoffice
Level 1

Cannot access gopayment and credit card payments. I've been denied access. I cannot figure out how to correct the error that I am pretty sure is on my end but... how?

 
1 Comment 1
YvetteVelarde
Moderator

Cannot access gopayment and credit card payments. I've been denied access. I cannot figure out how to correct the error that I am pretty sure is on my end but... how?

@1920opaoffice Thank you for joining community.

 

If you are being denied access in your GoPayments account, start off by making sure you are entering the correct user ID. If you don't remember your login credentials, please contact payments support and an agent can help you recover the information.

 

This link will take you to the QuickBooks support page, where you can select your service and the proper contact channel: Contact Support

 

If the problem is coming from the connection to GoPayments, here's an article with steps to resolve the issue:

 

Fix issues with the GoPayment and QuickBooks mobile app card reader

 

Let us know if you need additional help!

 

 

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