cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Active Member

Cannot update payroll taxes...getting error 16389

tried doing what they said to go to computer, manage and then select start up type Manual...still get error...15106, and then 16389..I need answers quick...I have to do payroll today..

Solved
Best answer a week ago

Accepted Solutions
Established Community Backer ***

Did you try resetting the update? Go to Help menu, then...

Did you try resetting the update?

  1. Go to Help menu, then choose Update QuickBooks.
  2. Go to the Options tab, then click Mark All.
  3. Click Save.
  4. Go to the Update Now tab.
  5. Put a check mark in the Reset Update now box, then click Get Updates.
2 Comments
Established Community Backer ***

Did you try resetting the update? Go to Help menu, then...

Did you try resetting the update?

  1. Go to Help menu, then choose Update QuickBooks.
  2. Go to the Options tab, then click Mark All.
  3. Click Save.
  4. Go to the Update Now tab.
  5. Put a check mark in the Reset Update now box, then click Get Updates.
Established Community Backer ***

The Program update is found in Help menu. That will inclu...

The Program update is found in Help menu. That will include Payroll Forms.

Payroll Update is on the Employees Menu > Get Payroll Updates. That is the Tax table.