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Level 1

Canon ImageClass LBP6230dw network printer invoices won't print



Cannot setup Canon ImageClass network printer LBP6230dw to print invoices, tried tools,

cannot find qbprint file in installation as recommended to delete.. 


error Message popup


Could not Print to Printer

Check your printer Selection

Printing may have been canceled

From another program


I am the third IT Tech on this problem


Any Clues?


Best Regards 


2 Comments 2
QuickBooks Team

Canon ImageClass LBP6230dw network printer invoices won't print

Hi there, @Sanercomm.

You came to the right place for help. These are the list of compatible printers and scanners that allow you to scan documents into QuickBooks Desktop. This will enable you to do some research on the options our program offers.


  • Brother MFC 7820
  • Canon Lide 600
  • Canon MG5320
  • HP Laserjet 3030
  • HP Deskjet 3050A
  • HP Deskjet F4180
  • Epson Perfection 2450
  • Epson Perfection Scan GT-2500
  • Fujitsu ScanPartner Fi-5110CU
  • Epson Stylus NX430
  • Kodak Hero 3.1
  • Visioneer Strobe XP300
  • Lexmark X5650


Let's try running the QuickBooks Print & Print Repair Tool from the QuickBooks Tool Hub to resolve the issue. Based on the troubleshooting steps you've performed, this solution isn't done yet. Here's how:


  1. Close your QuickBooks Desktop.
  2. Download the QuickBooks Tool Hub file. Save it somewhere on your computer.
  3. Open the QuickBooksToolHub.exe file you downloaded.
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
  6. In the QuickBooks Tool Hub, select Program Problems.
  7. Select the QuickBooks PDF & Print Repair Tool. It will take about a minute to run.
  8. Attempt to print a PDF file in your QuickBooks Desktop again.


I've got you this article for more details: Troubleshoot PDF and Print problems with QuickBooks Desktop.


As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.


For more information, you can check out this article: QuickBooks Scan Manager: Scan and attach documents to transactions.


Please know you can continue to reach me here with any additional questions. I'm always happy to help. Keep safe.



Level 1

Canon ImageClass LBP6230dw network printer invoices won't print

The other two techs tried the repair tool .. what finally worked for me as a lark I made the Canon the default printer and that fixed it.. Thanks for the suggestions

Best Regards



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