Converting Quickbooks Online to Quickbooks Destop Pro Plus 2019

Welcome to the Community forum, @CateQ911.

QuickBooks Online (QBO) and QuickBooks Desktop (QBDT) are two different versions of QuickBooks. When doing the conversion process, there is some important information you need to know. These are the following:

• Exporting into QuickBooks Desktop is only available in the US version of QuickBooks Online.
• To use the export feature, you must be a Master Administrator, Company Administrator, or invited accountant.
• QuickBooks Online is not compatible with the 64-bit version of Internet Explorer in Windows 7. Make sure that you have the 32-bit version of IE instead.
• You must have a supported version of QuickBooks Desktop for Windows installed on the PC in which you are performing the export. For access to trial versions of the desktop program, for exporting purposes, see QuickBooks Desktop trial links.

Once everything is verified, see the six detailed steps from this article as your guide: Export and convert your QuickBooks Online data to QuickBooks Desktop.

You can also use this URL to initiate a download using the Internet Explorer browser: http://qbo.intuit.com/app/exportqbodatatoqbdt. Then, prepare to export your QuickBooks Online data by following the steps below: 

1. Tap the Get Started button in the Export Overview window. 
2. Pick Install under ActiveX Control Now.
3. Hit Continue.
4. Select the data you want to export, then click Continue.
5. Review the limitations and choose Continue.
6. Enter your contact info and then click Continue.

When done, you can continue doing Step 4 on this link. 

To know more about converting data, see this helpful resource:

Limitations when you convert from QuickBooks Online to QuickBooks Desktop.

Feel free to reach out to me here should you have any additional questions or concerns, I want to make sure you're taken of. Have a great day.

@CateQ911 

You may need IE run on Win 7 to convert it. Otherwise, consider to utilize a 3rd migration tool or purchase a 3rd party migration service.

Hello,

I'm trying to convert QBO back to QB Pro 2020.  When I open QB in IE I have a blank screen.  I guess the reasons might be the following:

- I use Windows10

- Intuit doesn't work with IE anymore

I tried to contact Intuit but they also research QB community for answers and are not able to help me.  

Thanks for joining the thread, SvetlanaBNA.

Yes, you're right. It could be possible reasons. To convert your QBO data into QBDT seamlessly, we'll also have to make sure that our computer meets the minimum requirements for converting data into QuickBooks Desktop. We can read through this article for your reference: System requirements for QuickBooks Desktop 2020.

Also, you may consider reaching out to our Customer Care Support team so they can assist you with migrating your data. Here's how:

1. Go to the Help menu once you open QuickBooks.
2. Click on QuickBooks Desktop Help or press F1 on your keyboard.
3. Select the Contact us button. 
4. Enter a short description of your concern in the Tell us more about your question box. 
5. Tap Search and select Start a message.

I'm just a click away if you have any additional information on the issue so I can further assist you.

@SvetlanaBNA 

If you hit the wall, consider purchasing a 3rd party conversion service.