cancel
Showing results for 
Search instead for 
Did you mean: 
ctarantino
Level 1

Desk top App does not install on windows 10

 
1 Comment 1
Charies_M
Moderator

Desk top App does not install on windows 10

I appreciate your interest in using our QuickBooks Desktop App, ctarantino.

 

Let's download the QuckBooks Tool Hub to fix issues with installation. You can follow the instructions below:

  1. Close QuickBooks.
  2. Download the QuickBooks Tool Hub file. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop).
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

Next step is to use the QuickBooks Install Diagnostic Tool.

 

Here's how:

  1. Open the QuickBooks Tool Hub.
  2. In the tool hub, select Installation Issues.
  3. Select QuickBooks Install Diagnostic Tool. Let the tool run. It can take up to 20 minutes.
  4. When the tool finishes, restart your computer.

Once done, you can proceed to Step 3 of this article. This also provides additional troubleshooting options for specific installation errors: Fix QuickBooks Desktop install errors.

 

For system requirements and other information about installing QuickBooks Desktop App, you can visit this website: https://quickbooks.intuit.com/online/apps/.

 

Once done, you can start downloading the app using this link: http://quickbooks.intuit.com/apps/. Then, scroll down to Get the QuickBooks Mac or Windows App section, and select Free Download, then select Download Now.

 

We also offer a guide on installing and using QuickBooks App: QuickBooks App for Windows and Mac: General support.

 

I'll be right here if you need with anything about QuickBooks. Wish you all the best.

Need to get in touch?

Contact us