Did QBO just update? As well as the desktop app for Mac? I'm now having problems, are there bugs or am I missing something in the change?

Hello there, trips.

I'm here to share details about the latest updates about QuickBooks Online (QBO) and the desktop app for Mac. This way, you'll be able to know the new set of features available in the system.

QBO offers the redesigned Banking tab and uploading bills in the Receipt tab. The Banking tab is thoughtfully designed to make the process of managing transactions as easy as possible. Then, the Receipt tab will now allow you to categorize your uploaded receipts as either a Bill or as an Expense.

Moreover, the QBO desktop app for Mac lets you navigate your tools easily, load them faster, and open multiple windows.

To learn more about the latest updates about QBO and the desktop app for Mac, kindly refer to these articles:

• What’s new in QuickBooks Online

• What's new in QuickBooks app for Mac

Furthermore, there are a lot of things that you can do with the QuickBooks app. It lets speed through common tasks and workflows using keyboard shortcuts, multiple windows, and taskbar preview. Here's an article that contains complete details about them: QuickBooks App for Mac General support. It also contains information about its system requirements and how to clear its cache to name a few.

Additionally, I want to make sure I've got you covered. With this, I'd be glad if you'll share further details about the problem you're facing in both QBO and the desktop app. This way, I can provide the exact resolution to resolve this. Just click the Reply button below.

In the meantime, you can also check out our help articles page to effectively manage your QuickBooks account. Just select QuikBooks Online as your product to display the right topics.

Please let me know if you have other concerns. I'm just around to help. Keep safe always, trips.

When I add a new tab, it kicks me out and asks me to log-in again.  I love the multiple tabs feature, it allows me to save my favorite functions that I use regularly.  Any update when that bug will be fixed?

Hi there, @haras.

Thanks for sharing with us the details of what you have experienced. This will help me identify what the possible cause of this issue is.
 

I've tried using multiple tabs in QuickBooks Online and haven't logged out automatically. One of your tabs might be idle more than 3 hours or depending on the "Sign me out setting." I can show you where you can check and change it.

1. Log in as the Master Admin of the account and go to the Settings or Gear icon.
2. Select Account and Settings and click on the Advanced tab.
3. In the Other preferences section, then click on the Edit or Pencil icon.
4. Locate the "Sign me out if inactive for" click on the drop-down button to choose the idle time.
5. Select Save and Done. This is how it looks like:
   
   

If you're still encountering the issue before the estimated logout time, you can perform a browser troubleshooting steps. Over time the accumulated data will become obsolete and can cause this odd behavior on the program.
 

First, you can use an incognito browser to verify if that the data is the cause of this issue. If it worked after using a private window, you can go back to the regular browser and clear the data in the browser's cache. If it's still not resolving it, you can use an alternative browser. 

Here are the keyboard shortcuts to access a private browser:

• Google Chrome: Ctrl + Shift + N
• Safari: Hold down ⌘ + Option + P
• Mozilla Firefox & Microsoft Edge: Ctrl + Shift + P

Lastly, if it's still the same after performing the steps, I'd suggest contacting the QuickBooks Online Care Team. They have the tools to look further and help you get to the bottom of this.

I can see that the month-end-date is fast approaching, so I'd like to share to you this article: Learn the reconcile workflow in QuickBooks. This contains tips on how to make sure that you're books are accurate.

Please don't hesitate to tag my name in the comment section below if you have other concerns or questions. It will be my pleasure to assist you further. Take care and have a wonderful day ahead.