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Level 1

Does anyone else have a problem with Quickbooks Online quitting unexpectedly when trying to print checks, and if so, what do I do to keep it from doing that?

 
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Does anyone else have a problem with Quickbooks Online quitting unexpectedly when trying to print checks, and if so, what do I do to keep it from doing that?

We haven't received any reported issues similar to this one, evelyntaylor61.

 

Let's try a couple of browser troubleshooting steps to stop QBO from closing unexpectedly.

 

Here's how:

  1. Refresh your browser first by clicking the Reload button in the far right of the QBO URL.
  2. Close and reopen QBO to start from a clean slate.
  3. If the behavior persists, open your QBO account in a private browser and print your checks there.
  4. If it works, go back to your previous browser and clear the cache.

Since QBO is also accessible on other browsers, you can switch to a different one and print the checks there.

 

Don't hesitate to get back to me if this continues to happen. I'll be here to help you further.

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