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Join nowThis is starting to feel like a bug. I closed QB on all machines. I opened the company file on one of the clients, everything worked. I then opened the same company file on the server itself, it worked. I then tried to open the same file on the other client and immediately got 6177,0 error. I verified the QB versions all matched, the company file path is good, and File Doctor did not find anything wrong. I tried to open the company file on the broken client again and still getting error 6177,0.
Hi @henderslice,
I appreciate the amount of detail you've included in your post. The error 6189, 816 indicates an issue with your multi-user network and isn't something that relates to both the server and the client opening the same client file in succession.
The first thing I can suggest is to download the QuickBooks Tool Hub app. Open the Tool Hub and run the Quick Fix my Program.
Here's how:
Additional troubleshooting steps are in this article: How to fix Error 6189, 816.
As for the error 6177, 0 that you see, I'd suggest you ensure that your QuickBooks is up to date. Other steps to resolve this error can be found here: Fix Error 6177, 0.
If you continue to encounter errors, I recommend contacting our Technical Support Team for further assistance.
Follow these steps:
In case you're unable to open Database Server Manager, or you get errors, follow the steps in this article on how to restart it: Use QuickBooks Database Server Manager.
I'll be around in case you need further assistance. Leave your questions below, and I'll get back to you.
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