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TwispRiverSeed
Level 1

Downloaded Quickbooks 2016 but cannot get license number

I upgraded my Mac operating system only to discover that I could no longer use my old Quickbooks 2012 several months ago.n I then downloaded QB 2016.  I dont do accounting that often so it took me months to use up my first free 15 uses.  Now I need a license number but I do not know how to get one. I dont remember how I downloaded it and I dont know how to pay for it. I downloaded the first time without paying anything! I am happy to pay, but not sure how. Thanks for your help!

2 Comments 2
Fiat Lux - ASIA
Level 15

Downloaded Quickbooks 2016 but cannot get license number

QBD 2016 is outdated. I am not sure where did you download it several months ago. It is possible you were downloading the trial license of QBD Mac 2016.

AlexV
QuickBooks Team

Downloaded Quickbooks 2016 but cannot get license number

Hi TwispRiverSeed, 

 

Thanks for posting again. I'm here to assist you regarding the license number.

 

What Fiat Lux - ASIA mentioned is correct. The 2016 version is no longer supported. It's not advisable to use it cause you may experience unexpected errors.

 

Here's the article for more details: QuickBooks Desktop service discontinuation policy and upgrade information.

 

Instead, you'll want to purchase the QuickBooks for Mac 2021 through this page: https://quickbooks.intuit.com/desktop/mac/. In addition, the license number and other product info will be sent via email if you bought it from our website.

 

I've added these links for more details:

Keep on posting if you need more help. Stay safe!

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