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sonett71
Level 1

Error #15241 and Error #403 coming up after running Quickbooks Update. How to fix this?

 
Solved
Best answer September 26, 2020

Best Answers
MadelynC
QuickBooks Team

Error #15241 and Error #403 coming up after running Quickbooks Update. How to fix this?

Help has arrived, @sonett71.


Before I jump directly to the fixation steps of these errors, let me share some information what is all about.


The error code 15241 means that there was a malfunction in your system function. Common reasons include incorrectly configured system settings or irregular entries in the Windows registry. And due to incorrect or failed installation. 


While error code 403 occurs when there is some misinterpretation of the proxy details accessed by the software. The main reason behind this is that the user is denied access to connect with the Web.


You can follow these steps below to get rid of these errors. Here’s how:

 

  1. Shut down QuickBooks Desktop.
  2. Go to the Windows Start button, followed by right-clicking the Computer option and press Manage.
  3. Click Services and Applications, then double-click the Intuit QuickBooks FCS.
  4. Choose the Startup type dropdown from the General tab, then select the Manual option.
  5. Tap on the Apply and then select the Start button.
  6. Click Ok, then open your QBDT.
  7. Download the QBDT product updates, including the payroll tax table.
    Capture.PNG

You can view this reference for Error 15241 detailed process.


To resolve the error 403, you can follow these steps:

 

  1. From the Start menu, search and select Control Panel.
  2. Select the Settings and double-click Internet Options.
  3. On the Connections tab, select the LAN Settings button.
  4. Remove the check under the Proxy server section and click OK.


In case these specific methods doesn’t make a change, you can also try this tool to resolve them: Repair your QuickBooks Desktop for Windows.


Don't hesitate to visit me here with an update on this matter. I’m always here. 

View solution in original post

3 Comments
MadelynC
QuickBooks Team

Error #15241 and Error #403 coming up after running Quickbooks Update. How to fix this?

Help has arrived, @sonett71.


Before I jump directly to the fixation steps of these errors, let me share some information what is all about.


The error code 15241 means that there was a malfunction in your system function. Common reasons include incorrectly configured system settings or irregular entries in the Windows registry. And due to incorrect or failed installation. 


While error code 403 occurs when there is some misinterpretation of the proxy details accessed by the software. The main reason behind this is that the user is denied access to connect with the Web.


You can follow these steps below to get rid of these errors. Here’s how:

 

  1. Shut down QuickBooks Desktop.
  2. Go to the Windows Start button, followed by right-clicking the Computer option and press Manage.
  3. Click Services and Applications, then double-click the Intuit QuickBooks FCS.
  4. Choose the Startup type dropdown from the General tab, then select the Manual option.
  5. Tap on the Apply and then select the Start button.
  6. Click Ok, then open your QBDT.
  7. Download the QBDT product updates, including the payroll tax table.
    Capture.PNG

You can view this reference for Error 15241 detailed process.


To resolve the error 403, you can follow these steps:

 

  1. From the Start menu, search and select Control Panel.
  2. Select the Settings and double-click Internet Options.
  3. On the Connections tab, select the LAN Settings button.
  4. Remove the check under the Proxy server section and click OK.


In case these specific methods doesn’t make a change, you can also try this tool to resolve them: Repair your QuickBooks Desktop for Windows.


Don't hesitate to visit me here with an update on this matter. I’m always here. 

View solution in original post

sonett71
Level 1

Error #15241 and Error #403 coming up after running Quickbooks Update. How to fix this?

Thanks, fixed most of the Errors, but still getting one Error #403 after updating, message comes up in Service Messages Error #403, Please help, Thanks,

SarahannC
Moderator

Error #15241 and Error #403 coming up after running Quickbooks Update. How to fix this?

Hello there, sonett71.

 

Thanks for trying  the troubleshooting steps provided above in resolving the error 403. Since the error persists, we can get in touch with our support team. They will work with you to fix the problem using tools in a secure environment. Here's how to connect with them:

 

  1. Go to the Help menu once you open QuickBooks.
  2. Click QuickBooks Desktop Help or press F1 on your keyboard.
  3. Select Contact us button. 
  4. Enter a short description of your concern in the Tell us more about your question box (Getting error 403).
  5. Hit Search. Select Start a message.

 

Also, you can check the help articles for QuickBooks Desktop in this link. It has a lot of information and ways of managing your data within your company file. 

 

Comment again if you have other questions with your company file. Take care always. 

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