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I am trying to restore a file from a client version Premier 2016 Nonprofit Version to 2017 QB Pro. I keep getting error message 6000, -83
The name of the file is PAL.QBW
I have the latest update, downloaded sample file, turn off mult-user mode.
I tried using the Quickbooks Doc., but it does not see the QBW file
I used QB Tool Hub and ran file issues, program problems.
Please help, thank you in advance.
It is possible your data file (QBW) in multi-user mode. Ask your client to send their backup file (QBB) instead.