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Experienced Member

Error in receive payment loadidng error

1 Comment
QuickBooks Team

Re: Error in receive payment loadidng error

Good day, @cornelio079,


What error message did you encounter? Have you tried using a different browser or opening a new private window when accepting invoice payments?


The Incognito platform does not save any data in the cache making it a good place to identify web page issues. Try these keyboard shortcuts to start private browsing:


  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Internet Explorer: Ctrl + Shift + P
  • Safari: Command + Shift + N

If it works on the other window, clear the browser's cache to remove excess browsing data and start with a clean slate.


Please let me know the result once you've tried the steps. I'll be right here if you need further help. Have a nice day!

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