Which QuickBooks version (year) do you have? It is possible your QBM file is damaged. Do you have any other backup file to restore? Consider purchasing a 3rd party data recovery service. I notice their price start from $225 and have an option for the priority service. Just my 2 cents.
Well, this was a wild goose chase to only find out that I need to go to windows to repair an app or remove a program? It only gives me the option to uninstall the QB program, which I do not want to do as it will take me hours to reinstall it. Then you said to go to an QB account management page. What is that for?? I browsed to see if there was any pertinent information and I didn't see any. I really think this is unacceptable for me to have to figure out.
I appreciate your prompt response and doing a follow up about this issue.
I'm here to share additional information to help fix the error you've encountered.
There are possible reasons why you're getting the error message when trying to open a portable file. One of these is the Portable or Accountant's copy, which is being restored over the network or from a damaged folder or from a remote location and the file is larger than 3MB.
In order to fix the error, you'll need to move your file to the computer where you use QuickBooks. To get started, kindly update QuickBooks to the latest release to improve its performance and fix issues while using the program.
However, if the issue persists after trying these steps, I'd suggest reaching out to our Customer Care Team. They have the necessary tools to work with you to find out what exactly may be causing this issue.
I'd appreciate it if you'd let me know how things go . I want to make sure this is taken care of for you. Have a good day!