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GByrd21
Level 2

Exception: Business Validation Error: This employee cannot be deleted because it is used in unbilled charges.

 
4 Comments
john-pero
Community Champion

Exception: Business Validation Error: This employee cannot be deleted because it is used in unbilled charges.

Any timecards for this employee and bilable timenot yet invoiced to customer?

JamesDuanT
Moderator

Exception: Business Validation Error: This employee cannot be deleted because it is used in unbilled charges.

Hello GByrd21,

 

I've reviewed your profile and found that you've commented on a different post. As stated on the error, the employee profile you're trying to delete or make inactive is associated to unbilled charges (expense, checks, bills, or time).

 

I'll base the steps that I will provide on the screenshot you've attached on the different thread/post.

  1. Open the Unbilled Charges report.
  2. Click on the Billable Expense Charge transaction type.
  3. Click the Bill hyperlink.
  4. Remove the check mark in the BILLABLE column.
  5. Click Save and select Yes to confirm the action.

Do this to other billable expense charges. Afterwards, you can already delete or make the employee inactive.

 

We'll be right here if you have additional queries about the steps above.

english_august
Level 1

Exception: Business Validation Error: This employee cannot be deleted because it is used in unbilled charges.

I have the exact same problem and I have checked multiple times that there are no unbilled charges or time for this employee - I manually deleted all of their time entries. But I am still getting this error!

 

MirriamM
Moderator

Exception: Business Validation Error: This employee cannot be deleted because it is used in unbilled charges.

Thanks for joining the thread, english_august.

 

To isolate the issue, let's find the unbilled charges by running some report to check if it is used in one of your transactions in QuickBooks Online (QBO). 

 

Here's how:

  1. In the left menu, click Reports.
  2. In the search field, type in "Unbilled," and you'll see Unbilled Charges and Unbilled Time as options.
  3. Select the report you'd like to run.
  4. Click each transaction to open their records. 

By doing so, you can check if an employee's connected with any unbilled charges. In the event they are, untick your Billable (/hr) checkbox for each one. Then, select Save and close

 

After that, go back to the Employees page and delete them by using the ACTION ▼ drop-down arrow, then selecting Make inactive.

 

Keep me posted on how things go on your end. I want to ensure this gets resolved for you. Have a good day.

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