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gwfoodusa
Level 1

Follow upgrade instructions: rebuilt, installed 2020, got -6123 err, file doctor upgrade 2008 company file, 2020 open & update with it (-1,0). Pls Help

Upgraded quickbook 2008 pro to Quickbook Desktop pro 2020. Followed upgrade instructions from QB webpage:
1. Rebuilt 2008 company file
2. Installed Quickbook  desktop pro 2020
3. open rebuilted 2008 company file and got errror: -6123
4. Used file doctor to fix and upgrade company file
5. QB 2020 open and update it with (-1,0) error

Pls Help
2 Comments 2
plung
Level 6

Follow upgrade instructions: rebuilt, installed 2020, got -6123 err, file doctor upgrade 2008 company file, 2020 open & update with it (-1,0). Pls Help

I am not sure you may able jumping from 2008 to 2020. Call and ask Intuit to convert your file for free. Otherwise, consider purchasing a 3rd party conversion service.

Rustler
Level 15

Follow upgrade instructions: rebuilt, installed 2020, got -6123 err, file doctor upgrade 2008 company file, 2020 open & update with it (-1,0). Pls Help

A difference of 3 sometimes 4 years is all that can handled by a new QB install

 

If you bought from intuit their data services will up grade the data file for free

 

Or call around to see if a consultant has 2011, 2014, & 2018 installed, if so and if they will help, make a back up, restore that back up in 2011, make another back up, restore that in 2014, etc etc

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