cancel
Showing results for 
Search instead for 
Did you mean: 
john-mercadante
Level 1

Getting error in import of COA for Account Name?

 
3 Comments 3
ShiellaGraceA
QuickBooks Team

Getting error in import of COA for Account Name?

Hello John.mercadante,

You'll want to make sure the account name is mapped correctly. I suggest downloading the sample file in the Import Accounts window and re-import the Chart of Accounts again.

You can also check out this article for your reference: How to import chart of accounts.

Please leave a comment below if you have other questions.

Chelsea Wambua
Level 1

Getting error in import of COA for Account Name?

Yes i am

Getting error in import of COA for Account Name

LieraMarie_A
QuickBooks Team

Getting error in import of COA for Account Name?

Hi there, @Chelsea Wambua. I'm here to provide some info and steps to help you import your Chart of Accounts (COA).

 

May I know the error message you're getting? You're unable to import duplicate accounts in QuickBooks Online (QBO). Make sure that the COA names you're trying to import aren't identical to the existing ones. 

 

If you wish to import a new set of accounts, you can inactivate the existing ones. There are a few things you need to know before doing the process. Refer to this articleMake an account inactive.

 

Next, follow these steps:

  1. Go to the Gear icon and select Chart of accounts.
  2. Select the accounts you want to inactivate.
  3. Select the Action dropdown and select Make inactive.

 

After that, you can import them right away. Then, you can connect your bank or credit card accounts to QuickBooks to help speed up your work.

 

Leave a comment below if you need further assistance with categorizing your transactions. I'd be happy to help. Have a wonderful day, @Chelsea Wambua.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up