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LazarCPA
Level 1

Goflex Home NAS drive to store QB files

I've had external NAS drive (Goflex Home) for a while now, i store all my QB files there for ease of access from any computer. I've been experiencing very long load times whenever opening QB Files in QB, it could take over 4 min to open a file. When i copy the same QB file to my C drive it takes 30 seconds to load. Does anyone else experienced the same issue and found a solution?

4 Comments 4
john-pero
Community Champion

Goflex Home NAS drive to store QB files

What actusl download speed does your ISP provide? It may be a bandwidth latency issue.

 

I also am not familiar with GoFlex so cannot comment on whether it is a true dynamic cloud

 

You may have to pay for a different dynamic cloud solution, such as Azure from Microsoft 

 

 

LazarCPA
Level 1

Goflex Home NAS drive to store QB files

thanks for the reply,

My speed is .08MB so speed isnt the issue. i have a feeling that the issue could the speed of the external drive, when i work in QB there's no issue at all, it's when the file is loading up that's the part that takes a long time

 

MirriamM
Moderator

Goflex Home NAS drive to store QB files

Thanks for the update, LazarCPA.

 

We have not received any reports from other users having issues about using the Goflex Home NAS drive. Since they're a 3rd party software, I suggest contacting their customer service hotline. They're more knowledgeable in setting up and using their software. And can provide more information about syncing issues using their application.

 

In case you need some tips in managing your QuickBooks Desktop account, feel free to visit our QuickBooks Support page. From there, you can read some of our articles that can guide you in your future tasks.

 

If you have any other questions or concerns, let me know by commenting below. I’ll be around to answer them for you. Have a great day ahead.

LazarCPA
Level 1

Goflex Home NAS drive to store QB files

the issue is not the external drive, it just takes a long time to load QB file, once the file is open it works perferctly fine

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