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Level 1

Greets! My name is Matt and I just lost all my info on my QB account. Is there any way you can help me restore my company info?

 
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Level 13

Greets! My name is Matt and I just lost all my info on my QB account. Is there any way you can help me restore my company info?

what do you mean with "lost"? Find any file of *.QBW, *.QBB and *.QBM.

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QuickBooks Team

Greets! My name is Matt and I just lost all my info on my QB account. Is there any way you can help me restore my company info?

Hi there, mem112071.

 

Yes, there is a way to restore your company info and I'm glad to provide the steps.

 

As mentioned by Fiat Lux - ASIA above, you can find any file of *.QBW, *.QBB and *.QBM. When you restore, QuickBooks uses the backup company file (.qbb) to create a new company file (.qbw). 

 

Here are the steps on how to restore it:

 

  1. Select the File menu and choose Open or Restore Company.
  2. Click Restore a backup copy. Then, Next.
  3. Hit Local Backup and then, Next.
  4. Browse your computer for your backup company file. It should [Your company name].qbb.
  5. Choose a folder to where to save your restored company file. 
  6. Select Open.
  7. Hit Save. If you see any messages about possibly overwriting your data, select the option that best fits your needs.

 

 If you run into any problems while trying to restore your file, you can check this article: Fix backup company file issues in QuickBooks Desktop. This article provides steps on how to fix if you can't restore your backup company file.

 

Please refer to this article to see different types of files to store different types of data: File types and extensions used by QuickBooks Desktop.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

Highlighted
Level 1

Greets! My name is Matt and I just lost all my info on my QB account. Is there any way you can help me restore my company info?

matt I need help now

 

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Level 13

Greets! My name is Matt and I just lost all my info on my QB account. Is there any way you can help me restore my company info?

any specific issue?

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