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Level 1

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

Will an update be released that will allow me to access/use my Quickbooks 2013? If not, is there a way I can upgrade to a newer version of Quickbooks and somehow import the data that is in my program file folder, since I can't open Quickbooks to create a backup?

What are my options here?
Solved
Best answer 12-10-2018

Best Answers
Highlighted
Level 8

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

You can upgrade to 2016 and open your company file and it will convert.  You can download the trial version and use it for free for 30 days from qblittlesquare.com.   I believe there is some promotion happening that may enable you to buy it at a discount. 2013 won't be upgraded to work on Sierra though.

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42 Comments
Highlighted
Level 8

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

You can upgrade to 2016 and open your company file and it will convert.  You can download the trial version and use it for free for 30 days from qblittlesquare.com.   I believe there is some promotion happening that may enable you to buy it at a discount. 2013 won't be upgraded to work on Sierra though.

View solution in original post

Highlighted
Level 8

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

The promo is in effect now I believe and is time limited. Should have gotten an email about it.
Highlighted
Level 1

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

Thanks for your help! I downloaded the trial version to make sure everything would import, which it did. Then I purchased the full version at the discount ($30 less than sale price on Amazon digital download). Thanks for your quick response.
Highlighted
Level 1

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

I downloaded sierra not knowing the incompatibility problem with qb 2015.  So I just purchased and downloaded qb 2016 but cannot import the qb 2015 files.  What do I do?
Highlighted
Level 8

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

You don't import it you open it. Use file>open company or the browse option from the no company open window and navigate to your company file.
Highlighted
Level 1

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

Sorry, I meant open.  Can't open QB 2015.  I tried the above and the 2015 QB icon won't let me do anything.
Highlighted
Level 1

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

How can I now open the non compatible 2015 files?
Highlighted
Level 8

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

You are trying to open the working file or a backup? Open your working file.
Highlighted
Level 1

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

Trying to open the working file.  But it I can't access it since downloading Sierra.
Highlighted
Level 8

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

File location? Your installed version of QB is R6?
Highlighted
Level 1

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

Installed version is QB 2015...sorry I don't know what R6 means.  I, just today, upgraded and downloaded QB 2016 after installing Sierra.
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Level 8

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

Quickbooks>about quickbooks, confirm you see R6. If not check for and install updates. Confirm your company file is stored in your documents folder.
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Level 1

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

R7.  I have a backup file is in Documents.
Highlighted
Level 8

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

You have the wrong application open, there is no R7 in QB Mac 2016. QB 2015 is on R7.
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Level 1

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

Oh my gosh.  Sorry....then I don't know!
Highlighted
Level 1

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

Thanks for your patience.  Did you want to know for 2015 or 2016?
Highlighted
Level 8

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

If you have purchased QB Mac 2016 you should be on R6 to launch and run on the Sierra OS. QB Mac 2015 will not launch and/or run on Sierra until Intuit releases the update.
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Level 1

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

I Have the same problem. Just downloaded sierra and my QB 2007 doesn't open. How can I transfer files to new QB if I can't open files?
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Level 8

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

If you have QuickBooks Mac 2007 then the newer versions will read the 2007 files.  You can test this for free by installing the Trial of 2016 from <a rel="nofollow" target="_blank" href="http://www.qblittlesquare.com">www.qblittlesquare.com</a>
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Level 1

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

The problem is that since Sierra is downloaded, I can't access my Quickbooks 2013 to export the files to the new Quickbooks version.
Highlighted
Level 8

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

You don't export unless you are going to QB Online.
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Level 1

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

Same here, downloaded the free trial, but since i am locked out of my program no files will transfer.  Any help would be appreciated!!
Highlighted
Level 8

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

The Trial should be able to open your prior company file. Make sure you download the 2016 trial
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Level 1

Have Quickbooks for Mac 2013 and installed Os X Sierra yesterday without knowing my Quickbooks isn't compatible. What can I do to access my Quickbooks data? Options?

i did, but still cannot transfer any files.

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