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Level 1

How can I restore a .dmg file to Quickbooks 2014?

My computer had to be restored to original factory settings. I reloaded Quickbooks 2014 for Mac from my original CD, then did a restore from backup using the qbb files (PC to Mac files) created to get system up to June 2014 (I took over the files from previous PC user in July 2014). All my entries for July-Sept are on a flash drive and are .dmg files that are created each time I close company out of Quickbooks. How can I get those entries (.dmg files) restored to my system?

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Best answer December 10, 2018

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Highlighted
Level 8

How can I restore a .dmg file to Quickbooks 2014?

Double click the .dmg file to mount it, once open drag your company file to documents>quickbooks and open from there.

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Highlighted
Level 8

How can I restore a .dmg file to Quickbooks 2014?

Double click the .dmg file to mount it, once open drag your company file to documents>quickbooks and open from there.

View solution in original post

Highlighted
Level 8

How can I restore a .dmg file to Quickbooks 2014?

The .dmg file is your backup - it contains your entire company file at the time the backup was made.  dmg is a Disk Image file - its a standard Apple file that is equivalent to a disk, like a CD.  When you double click on it you "open the disk" and you'll see it listed just like your hard drive is.  Its a read only disk - you have to copy the .qb2014 company file out of it into your documents folder.

Also the disk image may contain all your attachments if you are using those and backing them up. Drag that folder to your Documents folder, too, and then once you open your company file go into preferences->attachments and link it back to the restored attachment folder.
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Anonymous
Not applicable

How can I restore a .dmg file to Quickbooks 2014?

I stand corrected.  A mind-bogglingly complicated sounding solution.  But OK.
Highlighted
Level 8

How can I restore a .dmg file to Quickbooks 2014?

Disk Images are common on the Mac. If you aren't familiar with them then it will seem complicated.  Its actually not - you double click on the file and it opens like a CD you burned with all your stuff in it.  You just need to move your stuff back to your hard drive.

One of the more complicated issues is that copying something to your desktop on a Mac is weird as all the driver share the desktop.  So if you just copy the files to your desktop it doesn't actually move them to your hard drive.
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Level 8

How can I restore a .dmg file to Quickbooks 2014?

Here's why we use disk images:

We deliberately made the "CD" read-only because with previous systems users were opening their backups, entering transactions, and then later opening their real company files and saying the work was deleted by QuickBooks.

The disk image also allows for the storage of all your attachments on the backup. These aren't in the company file on either Mac or Windows (it would make the file much too large for transmitting to your accountant). A backup isn't a backup if it doesn't include all your data, including attachments.

The disk image also is "non-proprietary". It isn't an Intuit file format - it is Apple's.  Years from now you should still be able to open it and get at the data.

Disk images are checksummed - they are verified valid before mounting. Its a very safe format.

Disk images are automatically compressed, again in a completely non-proprietary way.

Finally the disk image allows you to specify AES encryption. It is a very secure format. The key can be stored automatically in your Mac keychain.
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Level 1

How can I restore a .dmg file to Quickbooks 2014?

I did this...Double click the .dmg file to mount it, once open drag your company file to documents>quickbooks and this is what it said... This is not a valid Attached Documents Library.
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Level 8

How can I restore a .dmg file to Quickbooks 2014?

"This is not a valid Attached Documents Library" is the message you get when you try to select a folder for your attached documents that isn't an attached documents folder (ie... its just a random folder).  

I assume you are using attached documents and backing them up and want to restore them (if that isn't what you are trying to do please spell it out in more detail).  Once you double click on the backup dmg to mount it you'll see a folder open on your desktop.  Inside of that will be the backup of your QuickBooks company file and the backup of your Attachments folder.

If you want to restore your company file you copy the QuickBooks company file onto your hard drive (default is to place it in your Documents folder).  If you want to restore your Attachments you copy the Attachments directory from the disk image to your hard drive (again, the default is the Documents folder).  If you want to restore both you copy both over.

Then launch QuickBooks by double clicking on your newly restored Quickbooks company file in your Documents folder.  Your company file has the file extension .qb2015.   Once it opens choose QuickBooks->Preferences. Then choose Attachments.  You'll see a pop up menu asking you to locate your Attachments folder.  Select it and navigate to the Attachments folder in your Documents directory.  Select that.
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Level 1

How can I restore a .dmg file to Quickbooks 2014?

I don't seem to have this attachment file or support file, now what?
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Level 8

How can I restore a .dmg file to Quickbooks 2014?

Then you have no attached files or have opted not to backup the attachments. The company file can be restored regardless.
Highlighted
Level 8

How can I restore a .dmg file to Quickbooks 2014?

Right!
Highlighted
Level 1

How can I restore a .dmg file to Quickbooks 2014?

I will continue to try, but honestly it continues to say just"can't open file" but thank you guys just the same...
Highlighted
Level 8

How can I restore a .dmg file to Quickbooks 2014?

<a rel="nofollow" target="_blank" href="http://www.qblittlesquare.com/2015/01/backing-up-your-company-file-in-quickbooks-for-mac-2015/">http...>

Restoring from a backup

Each .dmg file QuickBooks creates when it backs up your data includes a copy of your company file and your Attached Documents Library (if you use and back up attachments).

Here’s how you use the .dmg to restore your company file:

Go to your backed up disk image and double-click it to mount it (open it). A new window will open, containing your file, attachments library, and restore instructions. Double-click on the Restore Instructions icon to open the PDF. This will tell you step-by-step how to restore your company file and attachments library.

You cannot open your company file from the disc image, as it is read-only, so you’ll need to copy it to a directory on your hard drive in order to open it, such as Documents or your desktop. Drag the company file (with the .qb2015 extension) where you want it to be.

If you use attachments and you have set up your backup preferences to back up the Attached Document Library, drag the Attached Documents Library folder where you want it to be.

Tip: We recommend that you put your Attached Documents Library in the same place as your company file.
Open your company file.
Go to QuickBooks > Preferences.
Choose Attachments.
Click the Attached Documents Library menu and choose Select Existing.
Navigate to the Attached Documents Library folder you restored in Step 3 and choose it.
Click Open.
Close the Preferences window—your choice is saved automatically.

That’s it! Your company file is restored, and your Attached Documents Library is restored and connected to your restored company file.
Highlighted
Anonymous
Not applicable

How can I restore a .dmg file to Quickbooks 2014?

No, I think a .dmg file is just a temporary file.  You'll likely need to restore your backup, which will only have the data in it as of the point where you last backed up.

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