How can I subscribe, web page is error. anyway, I did all suggested methods already, but still does not work.

Hello @info653,

Most of the errors in QuickBooks Online can be resolved by clearing the cache saved on the browser.

Since you already perform the suggested methods, I recommend reaching out to our Phone Care support to check this unexpected behavior.
 

In the meantime, you can use this link to contact support: https://qbo.intuit.com/redir/testdrive. Then follow the steps below.
 

1. Select Help (?) at the right top.
2. Click Contact Us.
3. Enter your concern in the box, then hit Let’s talk.
4. Choose a way to connect a live support agent.
    

Let me share this article for your reference so you can contact us at a time convenient to you: Support hours and types.
 

You can get back to us any time you need help. I’m sure it will be taken care of.

@info653 

Try open it on your privete/incognito browser. If the problem still persists, try restart your machine to refresh your browser settings.

https://quickbooks.grsm.io/US

Hope it helps.

I have cleared cache, use private browser and try different broswer already or even restart my computer but still does not work

I have cleared cache, use private browser and try different broswer already or even restart my computer but still does not work

anyway, I tried your link. there 2 choices for me, go to to local version website and US website.

for US website, it need to choose state and zip code for billing address. for local (accroding to my IP address is Thailand), it show no account. but my account is for my Hong Kong company.

what should i fix it?

If your company is located in Thailand, consider using QBO Global version for Thailand

https://quickbooks.grsm.io/Thailand

The version is different with QBO Hongkong version

https://quickbooks.grsm.io/HongKong

As I mentioned, my company is located in Hong Kong, but I'm working in Thailand.

So, I'm about to paid in US version website, it need me to choose state in billing address.

Then I clicked to redirect to Thai version and HK version, both of them are error too.

You are only allowed to register QBO US version with a US address and a US phone number. It is the same policy with QBO Hongkong version and QBO Global version for Thailand to use its local address and local phone number.

After I change version to HK and login as usual, then it redirect to the same dashboard and can't subscribe due to same error. How can I proceed it correctly? Is there any one able to assist me this trouble?

I can help you subscribe, @info653. 

If you're unable to subscribe to QuickBooks Online, there are some troubleshooting steps you can take to resolve the error. 

Here are some: 

• Verify the credit card details including CVV are entered correctly in the payment page.
• If this is a new card, ensure that your card has been enabled for use.
• You may also reach to your bank to ensure that the bank allows recurring billing from an online merchant. If they won't allow, monthly recurring payment for QuickBooks Online may fail.

Check the following article for detailed instructions: Unable to subscribe to QuickBooks Online. 

I'm always here if you still need help in subscribing to your account. 

this is what happened

Good afternoon, @info653.

Thank you for reaching out with additional details. I am here to get you the help you need in resubscribing your account.

I have attached an article on the steps to get in touch with us.

Intuit Contact Us

If you have any more questions, please don't hesitate to reach back out.

got it, now I have subscribe for QB in HK version already. anyway, how can I duplicate or copy all information from previous QB to the new one that I subscribe? can you suggest me, please?

if anyone has solutions, suggest me please

Hi there, @info653!

You have the option to import and export all the details of your list so you can transfer them into your new account.

To do so:

1. Go to the Gear icon.
2. Under Tools, select Export Data.
3. Select all your list's data.
4. Click Export to Excel.

Once completed, you can open your new account and import your list from there. Simply, go to the Gear icon and click Import Data.

In addition, here's an article you can read this article for more insights: Move your lists to QuickBooks Online.

If there's anything else that I can help you with, please let me know in the comment section down below. I'll always be around ready to help.

@info653 

Explore this tool to copy your data between QBO accounts.

https://www.chronobooks.com#_r_chrono

Hope it helps.

Can you extend my previous QB which is not HK version, so that I can copy to new account, please?

You have to resubscribe to access it. Afaik, there is no other option.

I see only to subscribe but it error for me. Anyway, where can I click to resubscribe? 

There's no need to subscribe, @info653.

You can still log in to your old QuickBooks Online non-HK version trial account.  Once accessed, you can download a copy of your transactions and reports.

Here's how:

1. Login to your non-HK QuickBooks Online account.
2. Click (X) to close the Billing page.
3. Go to the Gear Icon.
4. Select Export Data.
5. From the Export Data page, choose the types of reports and lists you want to download 
6. Click the Export to Excel button.

You can read through this article for more detailed steps: Export your reports to Excel from QuickBooks Online.

Feel free to leave your comments if you have other questions. I'm always here to help.