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Level 1
1 Comment
Kendra H
QuickBooks Team

Good morning, @sap2.


Thanks for posting your question here.


Before going into detail, I want to ask if you're using QuickBooks Online or QuickBooks Desktop? This way, I'll be able to determine a better solution.


Intuit supports QuickBooks Desktop software versions for three years, and every year Intuit will retire one year's version of the product. For now, as of May 31, 2020, access to add-on services will be discontinued for QuickBooks Desktop for Windows 2017. This includes all versions of QuickBooks Desktop Pro, Premier, and Enterprise 2017.


For more information about the service discontinuation policy and upgrade info, you can refer to this article: QuickBooks Desktop service discontinuation policy and upgrade



I look forward to chatting with you soon. Have a safe and productive rest of your week!


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