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mike25
mike25
Level 1
posted
‎12-10-2018 06:55 PM
last updated ‎December 10, 2018 6:55 PM

How to get my 3 seats of Quickbooks Pro Desktop functioning on a network properly?

About 10 months ago, I purchased 3 seats of QB2017 Pro Desktop for my small business.  

I have the data file located on a Windows 2012 Essentials server.

I have then 3 workstations (Win 10), each with a license, accessing the data file on the server.

I am constantly having problems with more than one person accessing the same file.

I see that the QuickBooksDB27 is running.

I have tried to run File Doctor with no help.

I run the Quickbooks Database Server Manager, Start Scan, and says that Windows Firewall is blocking Quickbooks.  I try to manually add the exceptions to the firewall with no good results.

I completely disable the windows firewall run the QB Database Server Manager and get:

Quickbooks 2017 Server Running....

+Windows firewall:  Disabled exceptions not defined

Network Diagnositcs:  Failed.  Resolve errors and Retry!!

I have also disabled Symantec Endpoint Protection completely and same results...

I am able to individually access the Quickbooks file from the workstations.  But in many cases, two of us can not access the same file at a time.  We try to switch to multi-user mode and get a H202 error...I am going in circles here!  Not sure what to do and very frustrated in jerking around with this.  It seems it should be very simple...I have the datafile on our server...I need to be able to simultaneously be able to work from my 3 workstations on this file....that is it...

Any help or advice would be greatly appreciated!!

thx

Mike

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Best answer 12-10-2018
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lyndaartesani
lyndaartesani
Level 6
‎12-10-2018 06:55 PM

How to get my 3 seats of Quickbooks Pro Desktop functioning on a network properly?

I found this on the article on your error:

For Windows Server 2012 Essentials R2 users

Windows Server 2012 Essentials R2 requires that programs be authenticated every time the system boots up. QuickBooks will not pass this authentication. When using that system as a QuickBooks file server, a few steps need to be taken after every reboot or an H202 error will occur.

The following steps should only be done when running Windows 2012 Server Essentials

  1. Stop the Base Filtering Engine Service.
    1. On your keyboard, press Windows + R to open the Run window.
    2. In the open field, enter services.msc and press Enter.
    3. Right-click the Base Filtering Engine Service.
    4. Choose Stop. (If an error occurs, dismiss the error and stop the service again)
  2. Scan the QuickBooks File Directory with the QuickBooks Database Server Manager.
    1. Start > All Programs > QuickBooks > QuickBooks Database Server Manager
    2. Click the Scan folders tab.
    3. Click Add folder (if no folders are present). Otherwise, highlight the folder with the files and click Scan.
    4. When the process is complete, close the Database Server Manager.
  3. Start the Base Filtering Engine Service.
    1. On your keyboard, press Windows + R to open the Run window.
    2. In the open field, enter services.msc and press Enter.
    3. Right-click the Base Filtering Engine Service.
    4. Choose Start. (If an error occurs, dismiss the error and stop the service again)
  4. If this did not resolve your issue, follow the steps in the Multi-User access changes in QuickBooks 2015 and later (how to enable alternate setup/NAS drive) article.
Important: The Base Filtering Engine Service (BFE) service controls the operation of the Windows Filtering Platform. This service is essential for operation of many firewall products. Please ensure the Windows Firewall is "started" after the BFE services are re-enabled.
  1. Return to Services:
    1. Press the Windows key + R to open the Run window.
    2. In the Open: field, type services.msc and press Enter.
  2. In the Services window, scroll down to the service for Windows Firewall.
  3. Double click Windows Firewall.
  4. If Windows Firewall is not running, click Start.

Here is the full article:  https://community.intuit.com/articles/1502150-error-h101-h202-h303-or-h505-when-opening-your-company...



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lyndaartesani
lyndaartesani
Level 6
‎12-10-2018 06:55 PM

How to get my 3 seats of Quickbooks Pro Desktop functioning on a network properly?

I found this on the article on your error:

For Windows Server 2012 Essentials R2 users

Windows Server 2012 Essentials R2 requires that programs be authenticated every time the system boots up. QuickBooks will not pass this authentication. When using that system as a QuickBooks file server, a few steps need to be taken after every reboot or an H202 error will occur.

The following steps should only be done when running Windows 2012 Server Essentials

  1. Stop the Base Filtering Engine Service.
    1. On your keyboard, press Windows + R to open the Run window.
    2. In the open field, enter services.msc and press Enter.
    3. Right-click the Base Filtering Engine Service.
    4. Choose Stop. (If an error occurs, dismiss the error and stop the service again)
  2. Scan the QuickBooks File Directory with the QuickBooks Database Server Manager.
    1. Start > All Programs > QuickBooks > QuickBooks Database Server Manager
    2. Click the Scan folders tab.
    3. Click Add folder (if no folders are present). Otherwise, highlight the folder with the files and click Scan.
    4. When the process is complete, close the Database Server Manager.
  3. Start the Base Filtering Engine Service.
    1. On your keyboard, press Windows + R to open the Run window.
    2. In the open field, enter services.msc and press Enter.
    3. Right-click the Base Filtering Engine Service.
    4. Choose Start. (If an error occurs, dismiss the error and stop the service again)
  4. If this did not resolve your issue, follow the steps in the Multi-User access changes in QuickBooks 2015 and later (how to enable alternate setup/NAS drive) article.
Important: The Base Filtering Engine Service (BFE) service controls the operation of the Windows Filtering Platform. This service is essential for operation of many firewall products. Please ensure the Windows Firewall is "started" after the BFE services are re-enabled.
  1. Return to Services:
    1. Press the Windows key + R to open the Run window.
    2. In the Open: field, type services.msc and press Enter.
  2. In the Services window, scroll down to the service for Windows Firewall.
  3. Double click Windows Firewall.
  4. If Windows Firewall is not running, click Start.

Here is the full article:  https://community.intuit.com/articles/1502150-error-h101-h202-h303-or-h505-when-opening-your-company...



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mike25
mike25
Level 1
‎12-10-2018 06:56 PM

How to get my 3 seats of Quickbooks Pro Desktop functioning on a network properly?

HOLY COW!!!!  It seems to have worked!  Like finding a needle in a haystack to me...Thanks a BUNCH!
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lyndaartesani
lyndaartesani
Level 6
‎12-10-2018 06:56 PM

How to get my 3 seats of Quickbooks Pro Desktop functioning on a network properly?

Oh, I am so happy for you!  I know how frustrating that can be.   :)

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