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How to set up email on QB MAC Desktop 2016? No preferences on menu. Help is no help.

I have moved from PC to Mac and therefore converted all my files to my new Mac Desktop 2016 Quickbooks. 

 Trying to send out invoices gives me the message "This email application is not supported with this version of QuickBooks. To use this feature you must have Mail or Outlook set as your default email application. See Help for E-Mail requirements"  I have Mail set up.  

Help says" Did you set up an email account? Your email program must be installed and an email account created before you can send email through QuickBooks. Check the Help for your email program for instructions on setting up your email account. If you have more than one email account, QuickBooks uses the default account.

What does that mean?

Solved
Best answer 12-10-2018

Accepted Solutions
Established Community Backer ***

Apple mail>preferences>general, confirm mail is your defa...

Apple mail>preferences>general, confirm mail is your default email reader.

View solution in original post

11 Comments
Established Community Backer ***

Apple mail>preferences>general, confirm mail is your defa...

Apple mail>preferences>general, confirm mail is your default email reader.

View solution in original post

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Where is Apple mail?

Where is Apple mail?
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ok, did that and still getting same message.

ok, did that and still getting same message.
Established Community Backer ***

You have an email account setup? If so what?

You have an email account setup? If so what?
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i use gmail.  But I assume Apple Mail is the icon with th...

i use gmail.  But I assume Apple Mail is the icon with the postage stamp, and that is set up.  Followed your instructions above, but that did not change the response when I tried to email an invoice.  Don't know why they have to make the Mac version so difficult.
Established Community Backer ***

Your gmail account has to be setup in Apple Mail.

Your gmail account has to be setup in Apple Mail.
Not applicable

I do not understand.  My gmail emails are showing up on t...

I do not understand.  My gmail emails are showing up on the Apple Mail, if tha tis what the postage stamp icon thing is.
Established Community Backer ***

Sounds like you are setup correctly from your description...

Sounds like you are setup correctly from your description. Stand by.
Not applicable

I was going to call Intuit today, so of course today it w...

I was going to call Intuit today, so of course today it worked.  I don't understand any of this, but thanks for all your help.
Not applicable

Sending invoices only uses Mac Mail, will not default to...

Sending invoices only uses Mac Mail, will not default to Entourage, even though all settings are correct. QB2014 works fine, QB2016 does not.
Not applicable

Sending invoices only uses Mac Mail, will not default to...

Sending invoices only uses Mac Mail, will not default to Entourage, even though all settings are correct. QB2014 works fine, QB2016 does not.

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